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- Tasks: Lead QVC UK's social media strategy and drive customer engagement across platforms.
- Company: Join a leading retail brand with a focus on innovation and community.
- Benefits: Enjoy competitive pay, flexible work, and awesome discounts.
- Why this job: Shape the future of social commerce and connect with customers in exciting ways.
- Qualifications: Experience in social media management and team leadership required.
- Other info: Hybrid role with great opportunities for growth and creativity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The Social Media Manager supports QVC UK, leading our social media and social commerce strategy to lead commercial performance, customer engagement and brand love across all owned social platforms. You will sit within our Social Commerce team and play a pivotal part in shaping how customers experience QVC through social, from discovery and inspiration to live shopping and purchase. You will lead a talented, multi‑disciplinary team while working with Digital Trading, Marketing, Broadcast and Brand partners to create measurable growth.
This role is hybrid and will require you to be onsite at Chiswick Park, London, 2 days a week minimum. Onsite days are predetermined and standard across the company.
What You’ll Do
- You will lead and deliver the QVC UK social media and social commerce strategy across platforms including Facebook, Instagram, TikTok, YouTube and Podcast, ensuring alignment to our goals and brand priorities.
- You’ll lead, coach and develop the Social Media team, setting clear goals, and ways of working.
- You will lead social commerce and live shopping activity across Meta and TikTok Shop, balancing brand, engagement and commercial outcomes.
- You will build partnerships with Digital Trading, Performance Marketing, Marketing, Broadcast and Brand teams to support growth, revenue and innovation.
- You will take ownership of social budgets, performance reporting and insights, using data to inform strategy, optimisation and investment decisions.
What You’ll Bring
- You will bring proven experience leading social media and social commerce activity in a commercial environment, with hands‑on experience of paid social and analytics.
- You will have demonstrated people management experience, including leading and developing teams of three or more.
- Experience with social platforms, social commerce models and livestream shopping.
- You will have a commercial mindset with experience meeting engagement, growth and revenue‑based goals.
- Excellent stakeholder management, with the ability to turn insight into clear action.
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Social Media Manager employer: QVC UK
Contact Detail:
QVC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best social media campaigns and analytics. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its social media presence. Be ready to discuss how you can enhance their strategy and drive engagement. We love seeing candidates who are genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals to join our team, so don’t hesitate to put yourself out there!
We think you need these skills to ace Social Media Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Social Media Manager role. Highlight your experience with social media strategies, team leadership, and commercial performance to show us you’re the perfect fit!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven engagement and revenue in previous roles. We love seeing measurable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can connect with our audience, so showing us your unique voice will help you stand out from the crowd.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at QVC UK
✨Know Your Platforms
Make sure you’re well-versed in the social media platforms mentioned in the job description. Familiarise yourself with their latest features, trends, and how they can be leveraged for commercial success. This will show your potential employer that you’re not just a user but a strategic thinker.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to manage and inspire a multi-disciplinary team, which is crucial for this role.
✨Data-Driven Decision Making
Be ready to discuss how you’ve used data to inform your social media strategies. Bring examples of performance reporting and insights that led to measurable growth. This will highlight your commercial mindset and ability to optimise campaigns effectively.
✨Engagement and Brand Love
Think about ways you’ve previously driven customer engagement and brand loyalty through social media. Prepare to share specific campaigns or initiatives that resulted in increased customer interaction or sales. This will align perfectly with QVC UK's goals of enhancing brand love and commercial performance.