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- Tasks: Manage customer calls and resolve inquiries in a supportive team environment.
- Company: Leading retail company in the UK with a focus on exceptional service.
- Benefits: 30 days annual leave, health programme, and flexible working options.
- Why this job: Join a dynamic company and build a rewarding career in customer service.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Enjoy a flexible work-life balance and a collaborative team culture.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in the United Kingdom is seeking a Customer Service representative in Knowsley. This role offers a supportive team environment with a focus on providing exceptional customer service.
Responsibilities include managing inbound customer calls and resolving inquiries while meeting individual performance targets.
Flexible working options and comprehensive benefits such as 30 days of annual leave and a health program are provided. Join us for a rewarding career in a dynamic company.
Hybrid Customer Service Representative (Remote) in Knowsley employer: QVC UK
Contact Detail:
QVC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Representative (Remote) in Knowsley
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We can role-play with friends or use online resources to nail those tricky questions.
✨Tip Number 3
Show off your personality! During interviews, let your passion for customer service shine through. We want to see how you connect with customers and handle challenges.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.
We think you need these skills to ace Hybrid Customer Service Representative (Remote) in Knowsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you’ve handled inquiries and resolved issues in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our supportive team environment. Keep it friendly and professional!
Showcase Your Communication Skills: As a Customer Service Representative, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love seeing examples of how you’ve successfully communicated with customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our dynamic team!
How to prepare for a job interview at QVC UK
✨Know the Company Inside Out
Before your interview, take some time to research the retail company. Understand their values, mission, and what sets them apart in the market. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Common Customer Scenarios
As a Customer Service Representative, you'll likely face various customer inquiries. Prepare for the interview by practising responses to common scenarios, such as handling difficult customers or resolving complaints. This will demonstrate your problem-solving skills and readiness for the role.
✨Showcase Your Flexibility
Since this role offers flexible working options, be ready to discuss how you can adapt to different situations. Share examples from your past experiences where you've successfully managed changing priorities or worked in a remote setting. This will highlight your ability to thrive in a dynamic environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, performance targets, or opportunities for growth within the company. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
