At a Glance
- Tasks: Join our Returns team to process customer returns and ensure quality service.
- Company: Be part of QVC Group, a Fortune 500 leader in retail.
- Benefits: Enjoy competitive pay, paid time off, and exclusive company discounts.
- Other info: Full training provided, with opportunities for growth and development.
- Why this job: Gain valuable experience in a dynamic environment with flexible hours.
- Qualifications: Basic PC skills required; no prior warehouse experience needed.
The predicted salary is between 27300 - 27300 £ per year.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
Here at our QVC Customer Operations Centre in Knowsley, we are looking for Warehouse Assistant level 2 team members to join our Returns team.
Hourly Pay: £13.00 per hour
Where You'll Work: This role is onsite and will require you to work from our Knowsley distribution centre daily. Work hours – Evenings: On Call 22.5+15 Mon-Fri 15:00-23:00 Guaranteed 22.5 hours per week which can be flexed up to a further 15 hours per week. The hours we allocate to you each week will be within the availability of Monday-Friday between 15:00-23:00. You will be given 2 weeks' notice of your working hours each week.
What You'll Do: The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline. It is not your typical Warehouse role, as it is PC-based, however some returns roles include a requirement to lift and load heavy items of up to 25KG and the use of forklift trucks.
What You'll Bring: Don't worry if you have not got any warehouse experience as you will receive full training and support. As this role is PC-based, basic PC skills are required (i.e. Data entry, basic PC navigation between different screens). Eye for details, as Quality Customer Service is our number one priority. You will be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation. We expect team members to attend work on time to enable us to serve the needs of our customers; therefore commitment and punctuality are essential within this role.
Benefits: Our Total Rewards package includes benefits such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and company discounts.
Disability Confident Scheme: QVC Group is a Disability Confident Leader and participates in a Disability Confident Scheme. If you’d like to be considered under this scheme, please indicate this on the application form.
Equal Opportunity Statement: QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations or support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Evening Returns Warehouse Associate - On-Call (22.5h+15) in Knowsley employer: QVC UK
QVC Group is an exceptional employer that fosters a vibrant work culture at our Knowsley Customer Operations Centre, where team members are valued and supported in their growth. With competitive pay, flexible working hours, and a comprehensive benefits package including paid time off and employee discounts, we prioritise the well-being and development of our staff. Join us to be part of a dynamic team that thrives on collaboration and innovation in the exciting world of live social shopping.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Returns Warehouse Associate - On-Call (22.5h+15) in Knowsley
✨Tip Number 1
Get to know the company! Research QVC Group and its brands. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to warehouse roles. Think about how your skills match what they’re looking for, especially around attention to detail and efficiency. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the QVC family. Good luck!
We think you need these skills to ace Evening Returns Warehouse Associate - On-Call (22.5h+15) in Knowsley
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and contributing to the amazing work we do at QVC.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we're looking for. Mention any relevant experience, even if it's not warehouse-specific, and show us why you're a great fit for our Returns team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the ideal candidate for the Evening Returns Warehouse Associate role.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at QVC UK
✨Know the Role Inside Out
Before your interview, make sure you understand what the Evening Returns Warehouse Associate role entails. Familiarise yourself with the responsibilities, especially the PC-based tasks and handling returns efficiently. This will show that you're genuinely interested and prepared.
✨Show Off Your Attention to Detail
Since quality customer service is a top priority, be ready to discuss how you've demonstrated attention to detail in past experiences. Whether it's in previous jobs or personal projects, having examples at hand will help you stand out.
✨Be Punctual and Committed
Punctuality is key for this role, so arrive on time for your interview. Use this opportunity to express your commitment to being reliable and how you plan to manage your schedule to meet the demands of the job.
✨Ask Smart Questions
Prepare a few thoughtful questions about the team dynamics or training processes. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewer!
