This is a leadership role for an experienced programming professional who can balance creative content decisions with commercial outcomes, including sales, productivity, customer growth and new-customer acquisition. You will lead the planning and execution of events across platforms, while establishing consistent programming standards, governance and performance routines.
- Own the multi-platform programming calendar, ensuring aligned execution across TV and digital platforms and timely schedule delivery within agreed guardrails.
- Lead category and mixed-event programming, partnering with Cat-Plat/AP, Trading, Buying, C&M and Platform teams to align content with commercial, customer and operational priorities.
- Lead scheduling resources across platforms and ensure effective handoffs to guest, studio, digital, social and content teams.
- Define and continuously improve programming standards and playbooks covering slot allocation, statics, events, hero placement, hourly builds, TSV placement, counter-programming and plan-B scheduling.
- Use audience, traffic, platform productivity and campaign performance trends to identify risks and opportunities, informing short-term in-month optimisation.
- Maintain market and competitive awareness, adapting programming plans in response to external events, product availability and changing performance signals.
- Review and sign off the multi-highlight calendar, approve final schedule builds within agreed guardrails, and sign off event strategy and rotation.
- Recommend programming and campaign placement trade-offs, escalating conflicts across customer, product, platform and commercial priorities where required.
- Lead and develop the Programming team, maintaining engagement through clear communication and recognition, coaching team members and supporting day‑to‑day performance management.
- Significant experience in programming, scheduling, content planning or a closely related commercial, broadcast or multi‑platform environment.
- Strong commercial acumen, with the ability to interpret and use KPIs relating to sales, productivity, conversion, audience, traffic, customer growth and new‑customer contribution.
- Proven experience of leading, developing and motivating a team, with the resilience and judgement to manage competing requirements across multiple stakeholder groups.
- Strong stakeholder management and communication skills, with the ability to influence stakeholders at different levels and make clear, timely decisions.
- The ability to balance creativity, customer needs, commercial priorities and robust governance.
- Experience of using performance data and market insight to optimise programming plans and respond effectively to emerging opportunities and risks.
#LI-KH2 Disability Confident Scheme
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands: QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
- competitive compensation
- paid time off
- an employee assistance program
- parental leave
- paid volunteer hours
- amazing company discounts
- health care benefits starting on day 1
- 401(k)
- tuition reimbursement benefits
#J-18808-Ljbffr
Multiplatform Programming Manager in London employer: QVC Italia S.r.l.
At QVC Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our Media and Commerce Centre in Chiswick Park, West London. Our hybrid work model promotes flexibility while fostering collaboration within our innovative teams. With a strong focus on employee growth, competitive compensation, and a comprehensive benefits package, including paid volunteer hours and generous discounts, we empower our Digital Analysts to thrive and make impactful contributions to our ambitious projects.
