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- Tasks: Join our Returns team to process customer returns efficiently and accurately.
- Company: QVC Group is a leading retail and media company focused on customer experience.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team that values inclusion, growth, and customer satisfaction.
- Qualifications: No prior warehouse experience needed; basic PC skills and a keen eye for detail required.
- Other info: Temporary contract until February 2026 with evening shifts available.
UK875Distribution is about getting the right stock, to the right place, at the right time. Here at our QVC Customer Operations Centre in Knowsley, our warehouse team members get this right, meaning we make a great experience for our customers all over the country!
Hourly Pay £13.00 per hour
Contract type: Temporary until 1st February 2026
Working hours: Part Time Evenings: 20 - 25 hours Mon-Fri 15:00-23:00. You will work either 4 hours (20 hour contract) or 5 hours (25 hour contract) and you will need to complete your hours within the availability of Monday-Friday between 15:00-23:00. You will confirm 2 weeks’ in advance of your working hours each week.
What will I be doing as a Warehouse Team Member in the Returns team?
- The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline.
- It is not your typical Warehouse role, as it is PC-based; however, some returns roles include a requirement to lift and load heavy items of up to 25KG and the use of fork lift trucks.
About You – What you will need to be effective in your role:
- Don’t worry if you have not got any warehouse experience as you will receive full training and support.
- As this role is PC-based, basic PC skills are required (i.e. Data entry, basic PC navigation between different screens).
- Eye for details, as Quality Customer Service is our number one priority.
- You’ll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation.
- As a business, we have expectations for our team members to attend work on time to enable us to serve the needs of our customers and as part of a team; therefore, commitment and punctuality are essential within this role.
Submit your application and join our team today! If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members.
We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at WorkWithUs@qvcqrp.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form.
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Warehouse Assistant Level 2 - Returns Part time Eves 20 - 25 hours Mon-Fri 15:00-23:00 employer: QVC, Inc.
Contact Detail:
QVC, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant Level 2 - Returns Part time Eves 20 - 25 hours Mon-Fri 15:00-23:00
✨Tip Number 1
Familiarise yourself with the specific duties of the Returns team. Understanding the importance of timely processing and customer satisfaction will help you demonstrate your commitment during any discussions.
✨Tip Number 2
Brush up on your basic PC skills, especially data entry and navigation. Being comfortable with technology will show that you're ready to tackle the PC-based aspects of the role.
✨Tip Number 3
Highlight your ability to work in a team and your punctuality. Since this role relies heavily on teamwork and meeting deadlines, showcasing these traits can set you apart from other candidates.
✨Tip Number 4
Consider reaching out to current or former employees via professional networks like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Warehouse Assistant Level 2 - Returns Part time Eves 20 - 25 hours Mon-Fri 15:00-23:00
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Warehouse Assistant in the Returns team. Highlight your ability to handle goods efficiently and your attention to detail in your application.
Tailor Your CV: Customise your CV to reflect the skills mentioned in the job description, such as basic PC skills and the ability to work under deadlines. Even if you lack warehouse experience, emphasise any relevant skills or experiences that demonstrate your capability.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your commitment to punctuality and teamwork, as these are essential qualities for this position.
Follow Application Instructions: Ensure you follow all application instructions carefully. If the job posting mentions specific documents or information needed, make sure to include them. This shows attention to detail and respect for the application process.
How to prepare for a job interview at QVC, Inc.
✨Show Your Attention to Detail
Since the role requires an eye for detail, be prepared to discuss examples from your past experiences where you demonstrated this skill. Highlight any situations where accuracy was crucial, especially in a fast-paced environment.
✨Demonstrate Basic PC Skills
As the position is PC-based, brush up on your basic computer skills before the interview. Be ready to explain your experience with data entry and navigating different software, as this will show your readiness for the role.
✨Emphasise Teamwork and Punctuality
The company values commitment and punctuality highly. Share examples of how you've worked effectively in a team and your approach to being on time. This will demonstrate that you understand the importance of these qualities in a warehouse setting.
✨Express Your Motivation and Energy
The role requires a mix of energy and motivation. Be sure to convey your enthusiasm for the job and the company during the interview. Discuss what excites you about working in a warehouse environment and how you can contribute positively to the team.
