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- Tasks: Lead QVC UK's social media strategy and drive customer engagement across platforms.
- Company: Join QVC Group, a Fortune 500 live social shopping company with a vibrant culture.
- Benefits: Enjoy competitive pay, paid time off, discounts, and a supportive work environment.
- Why this job: Shape the future of social commerce and make a real impact in a dynamic team.
- Qualifications: Experience in social media management and team leadership is essential.
- Other info: Hybrid role with great career growth opportunities in a fast-paced environment.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands.
Your Opportunity, Your Team
The Social Media Manager supports QVC UK, leading our social media and social commerce strategy to lead commercial performance, customer engagement and brand love across all owned social platforms. You will sit within our Social Commerce team and play a pivotal part in shaping how customers experience QVC through social, from discovery and inspiration to live shopping and purchase. You will lead a talented, multiâdisciplinary team while working with Digital Trading, Marketing, Broadcast and Brand partners to create measurable growth.
Where You'll Work
This role is hybrid and will require you to be onsite at Chiswick Park, London, 2 days a week minimum. Onsite days are predetermined and standard across the company.
What You'll Do
- You will lead and deliver the QVC UK social media and social commerce strategy across platforms including Facebook, Instagram, TikTok, YouTube and Podcast, ensuring alignment to our goals and brand priorities.
- Youâll lead, coach and develop the Social Media team, setting clear goals, and ways of working.
- You will lead social commerce and live shopping activity across Meta and TikTok Shop, balancing brand, engagement and commercial outcomes.
- You will build partnerships with Digital Trading, Performance Marketing, Marketing, Broadcast and Brand teams to support growth, revenue and innovation.
- You will take ownership of social budgets, performance reporting and insights, using data to inform strategy, optimisation and investment decisions.
What You'll Bring
- You will bring proven experience leading social media and social commerce activity in a commercial environment, with handsâon experience of paid social and analytics.
- You will have demonstrated people management experience, including leading and developing teams of three or more.
- Experience with social platforms, social commerce models and livestream shopping.
- You will have a commercial mindset with experience meeting engagement, growth and revenueâbased goals.
- Excellent stakeholder management, with the ability to turn insight into clear action.
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (âDCSâ). For any UK based roles, if youâd like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits youâll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Join Our Team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
Social Media Manager employer: QVC, Inc.
Contact Detail:
QVC, Inc. Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Social Media Manager
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Show off your skills! Create a portfolio showcasing your best social media campaigns and analytics. This will give potential employers a taste of what you can bring to the table.
â¨Tip Number 3
Prepare for interviews by researching the company and its social media presence. Be ready to discuss how you can enhance their strategy and drive engagement. Tailor your answers to reflect their brand voice!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre genuinely interested in joining our awesome team at QVC.
We think you need these skills to ace Social Media Manager
Some tips for your application đŤĄ
Show Your Passion for Social Media: When you're writing your application, let your enthusiasm for social media shine through! Share examples of campaigns you've led or innovative ideas you have for QVC's social platforms. We want to see your creativity and how you can bring that to our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Social Media Manager role. Highlight relevant experience, especially in social commerce and team leadership. We love seeing how your background aligns with our goals, so donât hold back!
Be Data-Driven: Since this role involves performance reporting and insights, include any metrics or data from your previous roles that demonstrate your impact. We appreciate candidates who can use data to inform their strategies, so show us what you've achieved!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets to the right people. Plus, it shows us youâre serious about joining our amazing team at QVC!
How to prepare for a job interview at QVC, Inc.
â¨Know Your Platforms
Make sure youâre well-versed in the social media platforms mentioned in the job description. Familiarise yourself with their latest features, trends, and how they can be leveraged for social commerce. This will show your potential employer that youâre not just a user but a strategic thinker.
â¨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific challenges you faced and how you overcame them. This is crucial since the role involves managing a multi-disciplinary team, and demonstrating your leadership style will set you apart.
â¨Bring Data to the Table
Be ready to discuss how youâve used data to inform your social media strategies. Have examples of campaigns where you measured engagement, growth, or revenue outcomes. This will highlight your commercial mindset and ability to drive performance through analytics.
â¨Engage with QVC's Brand
Before the interview, spend some time engaging with QVCâs social media channels. Understand their brand voice, recent campaigns, and customer interactions. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company and its mission.