At a Glance
- Tasks: Plan and execute retention marketing campaigns to boost customer engagement and sales.
- Company: Join QVC Group, a Fortune 500 live social shopping company with exciting brands.
- Benefits: Enjoy competitive pay, paid time off, discounts, and a supportive work environment.
- Other info: Hybrid role with great career growth opportunities and a commitment to inclusion.
- Why this job: Make an impact in a dynamic role while working with creative teams and innovative projects.
- Qualifications: Experience in retail retention marketing and strong analytical skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.
Your Opportunity, Your Team
The Retention Marketing Specialist supports QVC UK, and plans and activates retention marketing campaigns that drive customer engagement, sales and lifecycle performance. This role is for a 12 month maternity cover.
Where You'll Work
This role is hybrid and will require you to be onsite at Chiswick Park, West London two days a week.
What You'll Do
- You will own and deliver a section of the retention marketing calendar, ensuring campaigns are executed on time and aligned to retail priorities, strategic initiatives and customer lifecycle goals.
- You'll plan and coordinate email campaigns with cross-functional teams including Creative, Copy, Design, Digital Trading, Buying, Planning and Project Management.
- Support wider retention marketing activity across push notifications, SMS, print, postcards and brochures as projects evolve.
- Partner closely with the Retention Analyst to review campaign performance, identify test-and-learn opportunities, and continuously optimise output and sales results.
- Produce and share weekly and monthly performance reporting, turning campaign insight into clear recommendations for key stakeholders across the marketing team.
What You'll Bring
- You have experience in retention marketing within a retail environment, with proven success driving customer count, engagement and spend.
- Strong knowledge of campaign management and marketing automation tools, with experience using data and insights to improve campaign performance.
- Experience working across multiple marketing channels including email, and ideally exposure to SMS, push notifications and print.
- Excellent analytical skills, with the ability to translate complex results into clear, actionable recommendations for a range of stakeholders, including senior leaders.
- Strong project management and organisational skills, with the ability to manage multiple deadlines in a fast-paced commercial environment.
- Degree-level education in Marketing or a related discipline, or equivalent relevant experience.
- Experience using AI for copy development and campaign optimisation would be advantageous.
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Retention Marketing Specialist - Maternity Cover employer: QVC, Inc.
At QVC Group, we pride ourselves on being a dynamic and inclusive employer that fosters a collaborative work culture in the heart of Chiswick Park, West London. As a Fortune 500 company, we offer our employees competitive compensation, generous benefits including parental leave and paid volunteer hours, and a commitment to professional growth through diverse marketing projects. Join us to be part of a team that values innovation and creativity while driving customer engagement in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retention Marketing Specialist - Maternity Cover
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Retention Marketing Specialist - Maternity Cover
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at QVC, Inc. from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at QVC, Inc. specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at QVC, Inc.
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at QVC, Inc., your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show QVC, Inc. you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure QVC, Inc. that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for QVC, Inc., so think on your feet and don't hesitate to showcase your creativity!
