Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as an Orderline Representative, handling customer calls and processing orders.
- Company: QVC is a leading retail brand known for engaging shopping experiences across multiple platforms.
- Benefits: Enjoy flexible working options, competitive pay, and a supportive team environment.
- Why this job: Be part of a dynamic team that values customer service and offers growth opportunities.
- Qualifications: Strong communication skills and a passion for delivering excellent customer experiences are essential.
- Other info: This role includes a comprehensive onboarding experience with two weeks of training.
Orderline Representative – Part Time Days, Monday & Sunday 10:00-18:00 (15 Hours) page is loaded
Orderline Representative – Part Time Days, Monday & Sunday 10:00-18:00 (15 Hours)
Apply locations UK, Liverpool, Knowsley QVC time type Part time posted on Posted Yesterday job requisition id R78115
The Opportunity
- Here at QVC UK, we have been voted as a certified top employer – right now, we\’re looking for individuals with a genuine passion for customer-service to join our award-winning Contact Centre located in Knowsley.
Please view our video to find out more about what it\’s like to work in our Contact Centre at QVC!
Hourly Pay
- £12.41 per hour.
Contract type
- Permanent
- Part-time
Your working hours
Monday & Sunday, 10:00-18:00 (15 Hours)
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewellery – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than200million homes via our 12 broadcast networks and reaches millions more viamultiple streaming services, websites, mobile apps and social pages.In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the U.K., Germany, Japan, Italy, Poland and China.
Your Impact – What will I do as a Orderline Representative?
Reporting to one of our contact centre leaders, you will be the welcoming friendly voice of QVC and be passionate about providing world class customer service. Our Orderline team members handle inbound customer calls, efficiently & accurately processing customer orders whilst promoting engaging products to improve customer loyalty.
Whilst working as part of a team to ensure our overall success, you will also work towards achievable individual performance targets.
To set you up to be successful and ensure you are ready to be great in your role, you will be provided with a supportive and seamless onboarding experience – which will include two weeks of training.
Remote working approach
We aim to provide a flexible workplace where you can enjoy a combination of working from home and office-based working.
P lease ensure you have a space for your computer setup, complete with two monitors, and a stable internet connection to facilitate your tasks effectively.
What You Bring – To be effective in your role you\’ll need to:
- Have the desire to deliver a first-class customer experience.
- Take ownership of performance and always seek ways to improve.
- Engage with customers and colleagues, creating a people-focused work culture.
- Have fantastic communication skills.
- Experience using a computer is important in this role.
- As a business we have expectations for our team members to attend work and on time to enable us to serve the needs of our customers and to work effectively as a team, therefore commitment and punctuality are essential within this role.
What will I get in return?
A brilliant experience and the opportunity to be part of one team dedicated to our customer, playing an important part in our path forward. We have supported career paths – which offers even more exciting opportunities to learn, develop and support our customer.
Submit your application online today! We look forward to hearing from you!
INDOPS
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you ’ ll thrive with us . If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members . We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at WorkWithUs@qvcqrp.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme . For any UK based roles – if you’d like to be considered under this scheme, please indicate this on the application form.
Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.
About Us
Join Our Team!
QVC Group , Inc. is a Fortune 500 company with six leading retail brands – QVC , HSN , Ballard Designs , Frontgate , Garnet Hill and Grandin Road . We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products , compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms , streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community .
QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers !
#J-18808-Ljbffr
Orderline Representative - Part Time Days, Monday & Sunday 10:00-18:00 (15 Hours) employer: QVC, Inc.
Contact Detail:
QVC, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Orderline Representative - Part Time Days, Monday & Sunday 10:00-18:00 (15 Hours)
✨Tip Number 1
Familiarise yourself with QVC's product range and customer service philosophy. Understanding their offerings will help you engage more effectively with customers during the interview process.
✨Tip Number 2
Prepare to demonstrate your communication skills. Since the role involves handling inbound calls, practice articulating your thoughts clearly and concisely, as this will be crucial in showcasing your ability to provide excellent customer service.
✨Tip Number 3
Show your enthusiasm for teamwork. QVC values a collaborative work culture, so be ready to share examples of how you've successfully worked in teams in the past and how you can contribute positively to their environment.
✨Tip Number 4
Be prepared to discuss your availability and commitment to punctuality. Since the role requires specific working hours, emphasising your reliability and willingness to adhere to the schedule will make you a more attractive candidate.
We think you need these skills to ace Orderline Representative - Part Time Days, Monday & Sunday 10:00-18:00 (15 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Orderline Representative. Highlight your customer service experience and any relevant skills in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills and any previous roles in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to engage with customers. Mention why you want to work at QVC specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at QVC, Inc.
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what QVC values.
✨Demonstrate Strong Communication Skills
Since the role involves handling inbound calls, it's crucial to showcase your communication abilities. Practice speaking clearly and confidently, and be prepared to discuss how you would handle various customer scenarios.
✨Highlight Teamwork Experience
QVC emphasises a collaborative work culture, so be ready to talk about your experiences working in teams. Discuss how you contribute to team success and how you handle challenges within a group setting.
✨Prepare for Technical Questions
As the role requires computer proficiency, brush up on any relevant software or systems you might encounter. Be prepared to discuss your experience with technology and how you adapt to new tools quickly.