At a Glance
- Tasks: Lead TikTok Shop operations and manage paid social campaigns on Meta and YouTube.
- Company: Join QVC Group, a Fortune 500 company redefining live social shopping.
- Benefits: Enjoy competitive pay, paid time off, discounts, and a supportive work environment.
- Why this job: Be at the forefront of social commerce and drive engagement with innovative platforms.
- Qualifications: Experience in social commerce and digital campaign management is essential.
- Other info: Hybrid role with opportunities for growth and collaboration in a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.
Your Opportunity, Your Team
We are looking for a Senior Social Commerce Specialist for QVC UK. You will be the operational lead on TikTok Shop, Meta & YouTube shopping activity, as part of the social commerce strategic initiative, driving revenue, engagement and awareness on the live shopping platform.
Where You’ll Work
This role is hybrid and will require you to be onsite at Chiswick Park, West London, 2 days per week (onsite days are predetermined and standard across the company).
What You’ll Do
- You will lead the daily operations of TikTok Shop. Being the main contact, you will work with TikTok account managers. You will also ensure QVC UK is well-positioned for all TikTok Shop events and opportunities.
- You will be responsible for the paid social activity on Meta and YouTube.
- You will plan and implement all GMV Max and paid social campaigns on TikTok, driving KPIs including revenue, engagement, new customer acquisition, repeat shop rate, ROAS and TikTok Shop Score.
- You will collaborate with affiliate creators, influencers, external relations and digital trading teams to maximise product performance and event success.
- You will oversee the Social Commerce Assistant, nurturing their growth and expertise in a supportive and empowering way.
- You will stay ahead of emerging live social shopping platforms, learning and implementing new initiatives as QVC UK tests them (e.g. YouTube, eBay).
- You will work with the Social Commerce Lead and Social Media Manager to implement strategy and deliver results.
What You’ll Bring
- You will have experience with social commerce, live shopping or digital campaign management, with hands-on TikTok Shop experience.
- You will have operational skills with experience delivering results at pace and managing multiple priorities.
- You have excellent relationship-building and communication skills, with the ability to collaborate across teams and with external partners.
- You have a growth mindset, resilience and experience with learning new platforms and approaches.
- You have experience in campaign planning, performance analysis and reporting on KPIs.
- Leadership qualities that align with QVC's values: you empower others, foster inclusivity and drive innovation.
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme ("DCS"). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Senior Social Commerce Specialist (Paid Social) in London employer: QVC, Inc.
Contact Detail:
QVC, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Social Commerce Specialist (Paid Social) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at QVC. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! If you've got experience with TikTok Shop or similar platforms, create a mini portfolio showcasing your best campaigns. This will give you an edge during interviews.
✨Tip Number 3
Prepare for the interview by researching QVC's recent social commerce initiatives. Being knowledgeable about their projects shows you're genuinely interested and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the QVC team and ready to dive into the exciting world of social commerce.
We think you need these skills to ace Senior Social Commerce Specialist (Paid Social) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Social Commerce Specialist role. Highlight your experience with TikTok Shop and any relevant campaigns you've managed. We want to see how your skills align with what we're looking for!
Show Off Your Achievements: When detailing your past experiences, focus on specific achievements and metrics. Did you drive engagement or revenue in a previous role? Share those numbers! We love seeing how you've made an impact.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional skills. Don’t be afraid to show us your passion for social commerce!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to the right team, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at QVC, Inc.
✨Know Your Platforms
Make sure you’re well-versed in TikTok Shop, Meta, and YouTube shopping. Familiarise yourself with their features, trends, and how they drive engagement. This knowledge will show your passion for social commerce and your readiness to lead operations.
✨Showcase Your Campaign Success
Prepare to discuss specific campaigns you've managed, focusing on KPIs like revenue and engagement. Use data to back up your achievements, as this will demonstrate your ability to deliver results and manage multiple priorities effectively.
✨Build Relationships
Highlight your relationship-building skills during the interview. Share examples of how you’ve collaborated with influencers or cross-functional teams. This will illustrate your ability to work well with others and empower those around you.
✨Embrace a Growth Mindset
Be ready to talk about how you adapt to new platforms and learn from challenges. QVC values resilience and innovation, so sharing your experiences of overcoming obstacles will resonate well with the interviewers.