At a Glance
- Tasks: Join our Returns team to process customer returns efficiently and accurately.
- Company: Be part of QVC, a Fortune 500 company redefining shopping experiences.
- Benefits: Enjoy competitive pay, paid time off, and amazing company discounts.
- Other info: Flexible hours with guaranteed shifts and opportunities for career growth.
- Why this job: Gain valuable experience in a dynamic environment with full training provided.
- Qualifications: Basic PC skills and a commitment to punctuality are essential.
The predicted salary is between 10 - 13 £ per hour.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands.
Your Opportunity, Your Team
Here at our QVC Customer Operations Centre in Knowsley, we are looking for Warehouse Assistant level 2 team members to join our Returns team.
Hourly Pay
£13.00 per hour
Where You'll Work
- This role is onsite and will require you to work from our Knowsley distribution centre daily.
- Work hours – Days: On Call 22.5+15 Mon-Sat 07:00-17:00
- Guaranteed 22.5 hours per week which can be flexed up to a further 15 hours per week.
- The hours we allocate to you each week will be within the availability of Monday-Saturday between 07:00-17:00.
- You will be given 2 weeks' notice of your working hours each week.
- This is a temporary role until 27th September 2026.
What You'll Do
The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline. It is not your typical Warehouse role, as it is PC-based; however, some returns roles include a requirement to lift and load heavy items of up to 25KG and the use of fork lift trucks.
What You'll Bring
- Don’t worry if you have not got any warehouse experience as you will receive full training and support.
- As this role is PC-based, basic PC skills are required (i.e. Data entry, basic PC navigation between different screens).
- Eye for details, as Quality Customer Service is our number one priority.
- You’ll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation.
- As a business, we have expectations for our team members to attend work on time to enable us to serve the needs of our customers and as part of a team; therefore, commitment and punctuality are essential within this role.
Disability Confident Scheme
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Join Our Team!
QVC Group, Inc. is a Fortune 500 company with six leading retail brands. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
Warehouse Team Member - On Call Days 22.5 hours + 15 Mon-Sat 07:00-17:00 in Liverpool employer: QVC, Inc.
At QVC Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters inclusion and belonging. Our Knowsley distribution centre provides flexible working hours, competitive pay, and comprehensive training for all team members, ensuring you have the support needed to thrive in your role. With a commitment to employee growth and a range of benefits including paid time off and company discounts, joining our team means embarking on a rewarding career path in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Team Member - On Call Days 22.5 hours + 15 Mon-Sat 07:00-17:00 in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, check out QVC's social media and website. Understanding their culture and values will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Even though it’s a warehouse role, looking smart and professional shows you’re serious about the job. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Warehouse Team Member - On Call Days 22.5 hours + 15 Mon-Sat 07:00-17:00 in Liverpool
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant skills or experiences that match what we're looking for. This shows us that you’re genuinely interested in the role!
Keep It Clear and Concise:We appreciate a straightforward application. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of it!
How to prepare for a job interview at QVC, Inc.
✨Know the Role Inside Out
Before your interview, make sure you understand the specifics of the Warehouse Team Member role. Familiarise yourself with the responsibilities, especially around handling returns and using PC systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Attention to Detail
Since quality customer service is a top priority, be prepared to discuss how you've demonstrated attention to detail in past roles. Think of examples where your careful approach made a difference, whether in a previous job or during training. This will highlight your fit for the team.
✨Demonstrate Your Flexibility
This role requires on-call availability and flexibility with hours. Be ready to discuss your availability and how you can adapt to changing schedules. Showing that you're committed to being punctual and reliable will set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
