Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide world-class customer service and process orders in a dynamic contact centre.
- Company: Join QVC Group, a Fortune 500 company with a vibrant team culture.
- Benefits: Enjoy competitive pay, 30 days annual leave, and amazing company discounts.
- Why this job: Be part of a fun, fast-paced environment that blends shopping and entertainment.
- Qualifications: Strong communication skills and computer proficiency are essential.
- Other info: Work from home with flexible hours and a supportive onboarding experience.
The predicted salary is between 25000 - 36000 ÂŁ per year.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us for assistance.
Your Opportunity, Your Team
The Orderline Representative supports our Contact Centre Team in Knowsley. Joining the QVC UK team means a strong work-life balance and benefits like home office options, 30 days of annual leave, QVC bike leasing, comprehensive health program, free parking and a subsidised cafeteria. Best of all, you’ll join a global, dynamic company where collaboration and support help you make a real impact.
Hourly Pay: ÂŁ12.41 per hour
Where You' ll Work: This is a working from home role. Please ensure you have a space for your computer setup, complete with two monitors, and a stable internet connection to facilitate your tasks effectively.
Contract type: Permanent
Full-time Work hours: On Call Evenings Monday - Sunday: 16:00-02:00, with 2 weeks notice of shift.
What You' ll Do: In addition to being the welcoming friendly voice of QVC, you will be passionate about providing world class customer service. Our Orderline team members handle inbound customer calls, efficiently & accurately processing customer orders whilst promoting engaging products to improve customer loyalty. Whilst working as part of a team to ensure our overall success, you will also work towards achievable individual performance targets. To set you up to be successful and ensure you are ready to be great in your role, you will be provided with a supportive and seamless onboarding experience – which will include two weeks of training. Please note your first two weeks with us will be your training period, scheduled Tuesday - Saturday 17:00 - 23:00, 30 hours only, which will take place onsite.
What You' ll Bring: The desire to deliver a first-class customer service experience. Experience using a computer is necessary in this role. Have fantastic communication skills.
We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen.
We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
Orderline Representative - Full Time Evenings, Monday-Sunday: 16:00-02:00 (37.5 Hours) in Liverpool employer: QVC, Inc.
Contact Detail:
QVC, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Orderline Representative - Full Time Evenings, Monday-Sunday: 16:00-02:00 (37.5 Hours) in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, dive into QVC Group's values and culture. This will help you connect your experiences to what they care about, making you stand out as a candidate who truly gets them.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of a mirror. This will boost your confidence and help you articulate your passion for providing world-class customer service.
✨Tip Number 3
Show off your tech skills! Since this role involves using a computer, be ready to discuss your experience with technology. Mention any relevant tools or software you've used that could help you excel as an Orderline Representative.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Orderline Representative - Full Time Evenings, Monday-Sunday: 16:00-02:00 (37.5 Hours) in Liverpool
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We love seeing candidates who are genuine and passionate about customer service. Don't be afraid to share a bit about yourself and why you want to join our team at QVC.
Tailor Your Application: Make sure to tailor your application to the Orderline Representative role. Highlight any relevant experience you have in customer service or working in a fast-paced environment. We want to see how your skills align with what we do here at QVC!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can get your application in without any hassle.
How to prepare for a job interview at QVC, Inc.
✨Know Your Stuff
Before the interview, make sure you research QVC Group and its brands. Understand their values, products, and what makes them unique in the retail space. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As an Orderline Representative, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Role-Specific Questions
Expect questions related to handling customer calls and processing orders. Think about how you would manage difficult customers or high-pressure situations. Practising these scenarios can help you articulate your thought process during the interview.
✨Set Up Your Space
Since this role is remote, ensure your interview setup is professional. Find a quiet space with good lighting and a stable internet connection. This shows you’re serious about the position and ready to work from home effectively.