Senior Coordinator - Retention Marketing (HSN) in Chester
Senior Coordinator - Retention Marketing (HSN)

Senior Coordinator - Retention Marketing (HSN) in Chester

Chester Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage and optimise email and mobile marketing campaigns from concept to analysis.
  • Company: Join QVC Group, a Fortune 500 leader in live social shopping.
  • Benefits: Enjoy competitive pay, health benefits, paid time off, and discounts.
  • Why this job: Be part of a dynamic team that shapes the future of retail marketing.
  • Qualifications: Bachelor's degree in relevant fields and some digital marketing experience.
  • Other info: Hybrid role with great career growth and a fun, fast-paced environment.

The predicted salary is between 36000 - 60000 £ per year.

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.

Your Opportunity, Your Team

As the Sr. Coordinator, Retention Marketing you will build email and mobile messages that use best practices to improve HSN email and mobile marketing programs. You will also translate the email and mobile marketing plans into workflow production steps that traffic the production of email and mobile campaigns through a cross-functional team of HSN and vendor partners. Reporting to the Manager – Retention Marketing, the Sr. Coordinator will manage through challenging our requirements while keeping email and mobile production schedules on target. Above all, we are looking for a self-starter who can identify opportunities and solutions that improve the email and mobile marketing programs with a high level of attention to detail and QA.

Where You'll Work

This role is hybrid and will require you to be onsite at Studio Park (West Chester, PA) several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, NJ, or DE. Relocation assistance is not available for this role.

What You'll Do

  • Support team as project manager for hundreds of email campaigns as assigned by Manager from concept to deployment to performance analysis.
  • Determine production schedule, assign important dates and direct a team of creative designers, copywriters, HTML developers and Web QA analysts with intent and focus of each campaign.
  • Merchandise and secure successful product for all campaigns by working with eCommerce partners and using Source History, Coremetrics, and historic email results/data.
  • You will be responsible for all product information (including keying pricing and special offer information) and imagery. Partner with eCommerce to determine important sales points, ensure understanding to event/programming messaging and ensure images are available in accordance to email timeline.
  • Create and complete creative brief and independently direct copy, design and HTML teams with main focus of each campaign.
  • Route all campaigns for necessary departmental review (including eCommerce final approval), vendor (where applicable) and legal approvals.

What You'll Bring

  • You have a Bachelor's degree preferably in Business, Business Management, Marketing, Advertising, Communications or PR.
  • You have had a digital marketing internship or 1 year of marketing experience focusing on email and combined with Internet or Retail ecommerce experience.
  • Knowledge to recommend solutions that improve processes and implement recommended solutions.
  • Not Required but experience in email marketing process/trafficking and an understanding of email analysis is wonderful.
  • Experience working with Salesforce Marketing Cloud (or other email vendor - we use Blue Core).
  • Experience with digital analytics, Google Analytics.
  • Basic experience using Photoshop.
  • Knowledge of technical aspect of email, push and SMS marketing to communicate with internal and external technical partners (IT team, Salesforce Marketing Cloud).

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen.

We’re an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

Senior Coordinator - Retention Marketing (HSN) in Chester employer: QVC, Inc.

QVC Group is an exceptional employer that fosters a vibrant and inclusive work culture, offering employees the chance to engage in ambitious projects within a dynamic environment. With a strong focus on employee growth, QVC provides comprehensive benefits including competitive compensation, health care from day one, and tuition reimbursement, ensuring that team members feel valued and supported in their professional journeys. Located at Studio Park in West Chester, PA, this hybrid role allows for collaboration with talented colleagues while enjoying the flexibility of remote work several days a month.
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Contact Detail:

QVC, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Coordinator - Retention Marketing (HSN) in Chester

✨Tip Number 1

Network like a pro! Reach out to current or former employees at QVC Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research HSN’s recent marketing campaigns and be ready to discuss how you can contribute to their retention marketing efforts. Show them you’re passionate about their brand!

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience in email marketing and how you can improve their processes. Confidence is key!

✨Tip Number 4

Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds!

We think you need these skills to ace Senior Coordinator - Retention Marketing (HSN) in Chester

Email Marketing
Mobile Marketing
Project Management
Digital Marketing
Data Analysis
Salesforce Marketing Cloud
Google Analytics
Photoshop
Attention to Detail
Creative Brief Development
Cross-Functional Team Collaboration
Ecommerce Knowledge
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Coordinator role. Highlight your experience in email marketing and project management, and show us how you can bring value to our team at HSN.

Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that relate to the job description. We want to see how you've successfully managed campaigns or improved processes in your previous roles.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at QVC, Inc.

✨Know Your Marketing Basics

Brush up on your email and mobile marketing fundamentals. Understand best practices, key metrics, and how to analyse campaign performance. This knowledge will help you speak confidently about your experience and ideas during the interview.

✨Showcase Your Project Management Skills

Be ready to discuss specific projects you've managed, especially those involving cross-functional teams. Highlight how you coordinated timelines, assigned tasks, and ensured quality control. This will demonstrate your ability to handle the responsibilities of the Senior Coordinator role.

✨Familiarise Yourself with Tools

If you have experience with Salesforce Marketing Cloud or similar platforms, make sure to mention it. If not, do a bit of research on these tools and be prepared to discuss how you would use them in your role. Showing initiative here can set you apart.

✨Prepare Questions for Them

Think of insightful questions to ask your interviewers about their retention marketing strategies or team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.

Senior Coordinator - Retention Marketing (HSN) in Chester
QVC, Inc.
Location: Chester
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Q
  • Senior Coordinator - Retention Marketing (HSN) in Chester

    Chester
    Full-Time
    36000 - 60000 £ / year (est.)
  • Q

    QVC, Inc.

    1000-5000
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