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For Companies At a Glance
- Tasks: Lead complex maritime and offshore projects, ensuring timely delivery and client satisfaction.
- Company: Join a fast-growing tech startup revolutionising connectivity in remote locations.
- Benefits: Competitive salary, performance bonuses, equity options, and flexible PTO.
- Why this job: Make a real impact in the energy sector while working with cutting-edge technology.
- Qualifications: 8+ years of project management experience and strong communication skills required.
- Other info: Remote work opportunity with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Quvia is a fast-growing, Series A tech startup at the forefront of revolutionizing connectivity for things in motion. Founded in 2019 and backed by the venture capital firm Columbia Capital, we are on a mission to deliver seamless digital experiences on planes, ships, and in the world's most remote locations. Our first-of-its-kind platform uses AI and machine learning to blend multiple connectivity sources into a single, optimized network.
Your Role
Quvia is seeking a Program Director who is based in Florida, to manage large and complex rollouts of maritime and offshore projects. As the Program Director for the Energy vertical, you will be the primary communication driver between Quvia and client program stakeholders. You will be responsible for highly visible programs with company-wide visibility/impact with large revenue targets. In addition, you will lead the daily program management with the client to ensure the services and projects are delivered on time and on budget. As a Program Director, you will likely manage multiple Energy clients simultaneously.
What You'll Do
- The Program Director will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/timezones (APAC, EMEA, North America).
- Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines.
- Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams.
- Document program and customer progress and financial performance of the client program.
- Identify and manage customer services deficiencies and be the ears of the customer representing their needs and desires while working closely with the sales team to develop new, customer value-driven solutions.
- Work cross-functionally (typically with the sales team and senior management) to offer alternate solutions and product growth opportunities.
- Function as the primary driver of communication (including broad-based/complex communications) between Client and Customers stakeholders.
- Develop resource utilization and planning tools for program and portfolio management.
- Implement established program management processes, dashboards, templates, policies, and metrics.
- Lead timely resolution of key issues, decisions, escalations, and risks.
- Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs.
- Review, understand, and ensure the Quvia team adheres to the contract and client's agreements.
What You'll Need
- Location: Candidates must be based in FL.
- Bachelor's (4 years) degree in engineering, science, business, or a related discipline.
- Minimum 8+ years of increasingly responsible experience, with at least five (5) years of experience managing customers via traditional and agile project/program management methodology.
- Understanding of satellite and networking technologies.
- Must have experience with PM tools, such as JIRA, Smartsheet, Monday.com.
- Experience managing complex Client IT projects/programs, preferably Enterprise, Networking, and Software deployments.
- Experience with IFC and/or IFE-related projects and program deployments.
- Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams.
- Ability to assist Energy client leaders in managing workstreams, milestones, and deliverables within a highly regulated and fast-paced environment.
- Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success.
- Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
- Good judgment and the capacity to independently evaluate situations and identify the optimum action.
- The initiative to seek ways to contribute to the company's success goes beyond a narrow definition of job responsibilities.
- Deals comfortably with senior management and can present and converse with people in positions of authority.
- Experience with handling customer disputes with win-win resolution options while maintaining the integrity of the contract.
- Act as the voice of the customer for Quvia.
- Able to identify and then support sales in proposing new solutions for the customer.
What We'll Offer
- Competitive Salary
- Performance Bonus
- Equity Stock Options
- Private Healthcare Plan including optical and dental care
- Flexible PTO + public holidays
- Pension
- Monthly Phone Allowance
Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
Program Manager in London employer: Quvia
Contact Detail:
Quvia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their mission and values, especially how they relate to the energy sector. This will help you tailor your responses and show that you're genuinely interested in Quvia.
✨Tip Number 3
Practice your communication skills! As a Program Director, you'll need to convey complex ideas clearly. Try mock interviews with friends or use online resources to refine your pitch and ensure you can articulate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Quvia. Let’s get you that dream job!
We think you need these skills to ace Program Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Program Director role. Highlight your experience in managing complex projects and your understanding of satellite and networking technologies. We want to see how your skills align with our mission at Quvia!
Showcase Your Communication Skills: As a Program Director, you'll be the main point of contact between us and our clients. Use your application to demonstrate your excellent written communication skills. Share examples of how you've effectively communicated with stakeholders in previous roles.
Highlight Relevant Experience: Don’t forget to emphasise your experience with project management tools like JIRA or Monday.com. We’re looking for someone who can hit the ground running, so make it clear how your background prepares you for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Quvia
✨Know Your Stuff
Make sure you understand the technical aspects of the role, especially around satellite and networking technologies. Brush up on your knowledge of project management tools like JIRA and Smartsheet, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience managing complex IT projects, particularly in the energy sector. Be ready with specific examples that highlight your ability to manage multiple clients and deliver results on time and within budget.
✨Communication is Key
As a Program Director, you'll be the main point of contact between Quvia and its clients. Practice articulating how you would handle communication with stakeholders and resolve any issues that arise. Think about how you can demonstrate your strong verbal and written communication skills.
✨Be Solution-Oriented
Quvia values initiative and problem-solving skills. Prepare to discuss how you've identified and fixed process deficiencies in past roles. Think of examples where you proposed new solutions that added value for clients, showcasing your ability to think strategically.
