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For Companies At a Glance
- Tasks: Lead complex maritime and offshore projects, ensuring timely delivery and client satisfaction.
- Company: Join Quvia, a fast-growing tech startup revolutionising connectivity for things in motion.
- Benefits: Enjoy competitive salary, performance bonuses, equity options, and flexible PTO.
- Why this job: Shape the future of connectivity while working with cutting-edge technology in a dynamic environment.
- Qualifications: 8+ years experience in program management, preferably in Energy or networking technologies.
- Other info: Be part of a global team with significant growth opportunities and a collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote, United Kingdom
Company Overview
Quvia is a fast-growing, Series A tech startup at the forefront of revolutionizing connectivity for things in motion. Founded in 2019 and backed by the respected venture capital firm Columbia Capital, we are on a mission to deliver seamless digital experiences on planes, ships, and in the world’s most remote locations. Our first-of-its-kind platform uses AI and machine learning to blend multiple connectivity sources into a single, optimized network. We provide end-to-end analytics and dynamic network orchestration to ensure the best possible Quality of Experience (QoE) for leading Fortune 500 companies in aviation, cruise, energy and shipping.
Your Role
Quvia is seeking a Program Director to manage large and complex rollouts of maritime and offshore projects. As the Program Director for the Energy vertical, you will be the primary communication driver between Quvia and client program stakeholders. You will be responsible for highly visible programs with company-wide visibility/impact with large revenue targets. In addition, you will lead the daily program management with the client to ensure the services and projects are delivered on time and on budget. The ideal candidate will have at least 5 years experience as a Program Director in the Energy industry or within a satellite or networking technology setting. Experience of managing remote employees would be an advantage.
What You’ll Do
- The Program Director will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/timezones (APAC, EMEA, North America).
- Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines.
- Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams.
- Document program and customer progress and financial performance of the client program.
- Identify and manage customer services deficiencies and represent their needs while working closely with the sales team to develop new, customer value-driven solutions.
- Work cross-functionally with the sales team and senior management to offer alternate solutions and product growth opportunities.
- Function as the primary driver of communication between Client and Customers stakeholders.
- Develop resource utilization and planning tools for program and portfolio management.
- Implement established program management processes, dashboards, templates, policies, and metrics.
- Lead timely resolution of key issues, decisions, escalations, and risks.
- Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs.
- Review, understand, and ensure the Quvia team adheres to the contract and client's agreements.
What You’ll Need
- Location: Candidates must be based in FL.
- Bachelor's (4 years) degree in engineering, science, business, or a related discipline.
- Minimum 8+ years of increasingly responsible experience, with at least five (5) years of experience managing customers via traditional and agile project/program management methodology.
- Understanding of satellite and networking technologies.
- Must have experience with PM tools, such as JIRA, Smartsheet, Monday.com.
- Experience managing complex Client IT projects/programs, preferably Enterprise, Networking, and Software deployments.
- Experience with IFC and/or IFE-related projects and program deployments.
- Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams.
- Ability to assist Energy client leaders in managing workstreams, milestones, and deliverables within a highly regulated and fast-paced environment.
- Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success.
- Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
- Good judgment and the capacity to independently evaluate situations and identify the optimum action.
- The initiative to seek ways to contribute to the company's success goes beyond a narrow definition of job responsibilities.
- Deals comfortably with senior management and can present and converse with people in positions of authority.
- Experience with handling customer disputes with win-win resolution options while maintaining the integrity of the contract.
- Act as the voice of the customer for Quvia.
- Able to identify and then support sales in proposing new solutions for the customer.
What We’ll Offer
- Competitive Salary
- Performance Bonus
- Equity Stock Options
- Private Healthcare Plan including optical and dental care
- Flexible PTO + public holidays
- Pension
- Monthly Phone Allowance
Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
Program Manager in City of London employer: Quvia
Contact Detail:
Quvia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Program Director role.
✨Tip Number 2
Prepare for interviews by researching Quvia and its projects. Understand their mission and how your experience aligns with their goals. We want to see you shine and show them why you’re the perfect fit for managing those complex maritime and offshore projects!
✨Tip Number 3
Practice your communication skills! As a Program Director, you’ll be the main point of contact between clients and stakeholders. We suggest doing mock interviews with friends or using online platforms to refine your pitch and ensure you can convey your ideas clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Program Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Program Director role. Highlight your experience in managing complex projects, especially in the Energy sector, and showcase how your skills align with Quvia's mission.
Showcase Your Communication Skills: Since you'll be the primary communication driver, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Relevant Experience: Don’t forget to emphasise your experience with project management tools like JIRA or Monday.com. Mention any previous roles where you managed remote teams or worked cross-functionally, as this will resonate well with us.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and shows your enthusiasm for joining Quvia!
How to prepare for a job interview at Quvia
✨Know Your Stuff
Make sure you brush up on your knowledge of satellite and networking technologies, as well as the energy sector. Quvia is looking for someone who can speak confidently about these topics, so be prepared to discuss your past experiences and how they relate to the role.
✨Showcase Your Communication Skills
As a Program Director, you'll be the main point of contact between Quvia and clients. Practice articulating complex ideas clearly and concisely. Think about examples from your previous roles where you successfully managed client communications or resolved disputes.
✨Demonstrate Your Project Management Expertise
Familiarise yourself with PM tools like JIRA and Smartsheet, as these will likely come up in conversation. Be ready to share specific examples of how you've managed large-scale projects, particularly in a remote setting, and how you ensured they were delivered on time and within budget.
✨Think Strategically
Quvia values candidates who can think strategically and solve problems effectively. Prepare to discuss how you've identified and fixed process issues in past roles, and how you can apply that experience to help Quvia's clients succeed in a fast-paced environment.
