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- Tasks: Lead and manage complex maritime and offshore projects for energy clients.
- Company: Join Quvia, a fast-growing tech startup revolutionising connectivity.
- Benefits: Enjoy competitive salary, performance bonuses, equity options, and flexible PTO.
- Why this job: Shape the future of connectivity while working with cutting-edge technology.
- Qualifications: 8+ years experience in program management, preferably in energy or networking.
- Other info: Remote work opportunity with a dynamic team and significant growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Quvia is a fast-growing, Series A tech startup at the forefront of revolutionizing connectivity for things in motion. Founded in 2019 and backed by the respected venture capital firm Columbia Capital, we are on a mission to deliver seamless digital experiences on planes, ships, and in the world’s most remote locations. Our first-of-its-kind platform uses AI and machine learning to blend multiple connectivity sources into a single, optimized network. We provide end-to-end analytics and dynamic network orchestration to ensure the best possible Quality of Experience (QoE) for leading Fortune 500 companies in aviation, cruise, energy and shipping.
As an early-stage company with a global presence—including our headquarters in the greater Miami region and offices in the UK and India—every employee has a significant opportunity to shape our growth and the future of the industries we serve.
Your Role: Quvia is seeking a Program Director to manage large and complex rollouts of maritime and offshore projects. As the Program Director for the Energy vertical, you will be the primary communication driver between Quvia and client program stakeholders. You will be responsible for highly visible programs with company-wide visibility/impact with large revenue targets. In addition, you will lead the daily program management with the client to ensure the services and projects are delivered on time and on budget. You will likely manage multiple Energy clients simultaneously.
What You’ll Do:
- Lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/timezones (APAC, EMEA, North America).
- Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines.
- Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams.
- Document program and customer progress and financial performance of the client program.
- Identify and manage customer services deficiencies and represent their needs while working closely with the sales team to develop new, customer value-driven solutions.
- Work cross-functionally with the sales team and senior management to offer alternate solutions and product growth opportunities.
- Function as the primary driver of communication between Client and Customers stakeholders.
- Develop resource utilization and planning tools for program and portfolio management.
- Implement established program management processes, dashboards, templates, policies, and metrics.
- Lead timely resolution of key issues, decisions, escalations, and risks.
- Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs.
- Review, understand, and ensure the Quvia team adheres to the contract and client's agreements.
What You’ll Need:
- Location: Candidates must be based in FL.
- Bachelor's (4 years) degree in engineering, science, business, or a related discipline.
- Minimum 8+ years of increasingly responsible experience, with at least five (5) years of experience managing customers via traditional and agile project/program management methodology.
- Understanding of satellite and networking technologies.
- Experience with PM tools, such as JIRA, Smartsheet, Monday.com.
- Experience managing complex Client IT projects/programs, preferably Enterprise, Networking, and Software deployments.
- Experience with IFC and/or IFE-related projects and program deployments.
- Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams.
- Ability to assist Energy client leaders in managing workstreams, milestones, and deliverables within a highly regulated and fast-paced environment.
- Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success.
- Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
- Good judgment and the capacity to independently evaluate situations and identify the optimum action.
- The initiative to seek ways to contribute to the company's success goes beyond a narrow definition of job responsibilities.
- Deals comfortably with senior management and can present and converse with people in positions of authority.
- Experience with handling customer disputes with win-win resolution options while maintaining the integrity of the contract.
- Act as the voice of the customer for Quvia.
- Able to identify and then support sales in proposing new solutions for the customer.
What We’ll Offer:
- Competitive Salary
- Performance Bonus
- Equity Stock Options
- Private Healthcare Plan including optical and dental care
- Flexible PTO + public holidays
- Pension
- Monthly Phone Allowance
Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
Program Director in City of London employer: Quvia
Contact Detail:
Quvia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Director in City of London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Program Director role.
✨Tip Number 2
Prepare for those interviews by researching Quvia and its projects. Show us you’re genuinely interested in our mission and how your experience aligns with our goals. Tailor your responses to highlight your skills in managing complex client projects.
✨Tip Number 3
Practice your communication skills! As a Program Director, you’ll need to convey complex ideas clearly. We recommend doing mock interviews with friends or using online platforms to refine your pitch and ensure you come across as confident and articulate.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows us you’re enthusiastic about the position and keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Program Director in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Program Director role. Highlight your experience in managing complex projects, especially in the Energy sector or related fields. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Quvia and how your background can help us revolutionise connectivity. Keep it engaging and relevant to the job description.
Showcase Your Communication Skills: As a Program Director, communication is key. In your application, demonstrate your ability to convey complex ideas clearly and effectively. We love seeing examples of how you've successfully managed stakeholder communications in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining the Quvia team!
How to prepare for a job interview at Quvia
✨Know Your Stuff
Make sure you brush up on your knowledge of satellite and networking technologies, as well as the energy sector. Quvia is looking for someone who can leverage their industry experience, so be ready to discuss specific projects you've managed and how they relate to the role.
✨Showcase Your Communication Skills
As a Program Director, you'll be the primary communication driver between Quvia and client stakeholders. Prepare examples of how you've effectively communicated complex information in previous roles, especially in cross-functional teams. This will demonstrate your ability to handle broad-based communications.
✨Be Ready for Problem-Solving
Expect questions about how you've handled challenges in past projects. Think of specific instances where you identified issues and implemented solutions, particularly in fast-paced environments. Highlight your strategic thinking and problem-solving skills to show you're the right fit for managing complex client IT projects.
✨Understand the Company Culture
Quvia is a fast-growing startup, so it's important to convey your adaptability and initiative. Research their mission and values, and be prepared to discuss how you can contribute to their growth. Showing that you align with their culture will set you apart from other candidates.
