At a Glance
- Tasks: Provide IT support and manage user onboarding in a fast-paced environment.
- Company: Join Qureight, a mission-driven tech company transforming clinical trials.
- Benefits: Enjoy competitive pay, private medical insurance, and generous annual leave.
- Other info: Dynamic startup culture with opportunities for growth and learning.
- Why this job: Make a real impact in healthcare while developing your IT skills.
- Qualifications: Experience in IT support and strong knowledge of MacOS and SaaS tools.
The predicted salary is between 35000 - 45000 £ per year.
About us
Qureight’s mission is to accelerate clinical trials and ensure breakthroughs in lung and heart disease reach patients without delay. Our AI‑powered data and imaging curation platform enables the analysis of clinical imaging and other healthcare data, helping our customers bring treatments to market faster. We’re looking for talented people who want their work to matter. With offices in Cambridge and London, you’ll join our multidisciplinary team of clinicians, scientists, and engineers. What unites us is our open culture, continuous learning mindset, and a shared mission to help biopharma run faster, smarter trials.
About the role
As we grow, we’re building a reliable, secure, and user‑friendly IT environment that supports both office‑based and remote teams. That’s where you come in. We’re looking for a hands‑on Systems Administrator to be the backbone of our day‑to‑day IT operations. You’ll support a diverse group of users, from scientists running ML experiments to engineers shipping software, in a fast‑moving scale‑up environment. Guided by Qureight’s vision, mission and values, and working within our regulated Quality Management System (QMS) environment, you’ll be the go‑to person for troubleshooting, device management, onboarding, and continuous improvement of our internal IT systems.
What you will do
- Provide first‑ and second‑line IT support for staff across office and remote environments
- Manage user onboarding and offboarding (accounts, hardware, access, permissions)
- Maintain and support MacOS laptops, WiFi, Conference Room System, and IT equipment
- Administer core SaaS tools (e.g. Microsoft Office 365, Entra, Box, Slack, JIRA, Tailscale, Bitwarden)
- Troubleshoot networking, connectivity, and hardware issues
- Support identity and access management, including Passkey, MFA and role‑based access
- Research and onboard new software for other teams to use; own the software asset register and deploy and update new software packages
- Work closely with security and engineering teams to maintain compliance and best practices under our regulated QMS environment
- Document processes, create internal help guides, and improve IT workflows
- Escalate complex issues to external vendors or internal specialists where needed
What we need
- Experience in an IT support, service desk, or systems support role
- Strong knowledge of MacOS secured with MDM solution (Mosyle preferred)
- Strong knowledge of securing O365
- Familiarity with cloud‑based SaaS tools and identity management
- Comfortable supporting both technical and non‑technical users
- Clear communicator with a service‑oriented mindset
- Able to prioritise and stay calm in a fast‑paced startup environment
Even better if
- Experience in a startup, scale‑up, or scientific/regulated environment
- Pharma/med device (13485/GxP) experience
- Experience of Intune MAMWE and Entra Conditional Access
- Automation skills – especially PowerShell for administering O365/Entra
- Exposure to security frameworks or compliance (ISO 27001, SOC 2, GxP)
- Experience supporting lab or research teams
- IT certifications (e.g. CompTIA, Microsoft, Apple)
Benefits
A comprehensive benefits package that includes an annual bonus plan, private medical insurance, life insurance, and a contributory pension scheme. 25 days annual leave, plus
IT Support Engineer in Cambridge employer: Qureight Ltd
Qureight Ltd is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a fast-growing data-driven biotech company based in the UK, employees benefit from a culture that prioritises professional development and meaningful contributions to groundbreaking projects. With opportunities for exposure to high-stakes transactions and a supportive team, this role promises not just a job, but a rewarding career path in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Cambridge
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Qureight Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Qureight Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Qureight Ltd!
✨Direct Apply to Qureight Ltd
Let's not forget to apply directly through the Qureight Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Engineer in Cambridge
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Qureight Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Qureight Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Qureight Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
