At a Glance
- Tasks: Lead a dynamic team in delivering 24x7 SOC operations and ensure top-notch security monitoring.
- Company: Join Quorum Cyber, a fast-growing cybersecurity firm with a mission to protect organisations globally.
- Benefits: Enjoy an excellent salary, world-class benefits, and access to cutting-edge technology.
- Other info: We value diversity and are committed to creating an inclusive workplace for all.
- Why this job: Make a real impact in cybersecurity while developing your skills in a supportive environment.
- Qualifications: Strong background in security operations and leadership in a high-pressure environment.
The predicted salary is between 60000 - 80000 € per year.
At Quorum Cyber, we're on a mission to help good people win. Founded in Edinburgh in 2016, we're one of the fastest growing cyber security companies in the UK and North America, serving over 400 customers on four continents. We protect organisations against the rising threat of cyber-attacks, enabling them to thrive in an increasingly unpredictable and inhospitable digital landscape. As a Microsoft‑only security house and Microsoft Solutions Partner for Security, we offer a unified security ecosystem delivered through our customer platform, Clarity.
Role Purpose
The SOC Operations Manager is responsible for the effective delivery of 24x7 SOC operations, leading analysts and team leads to ensure consistent, high‑quality monitoring, investigation, and response for managed security services.
Responsibilities
- Lead and manage SOC Analysts and Team Leads to ensure effective 24x7 service delivery.
- Ensure shift coverage, escalation clarity, and adherence to SOC operating procedures.
- Oversee investigation quality, timeliness, and consistency across analysts.
- Coordinate operational response during security incidents and major events.
- Support analysts with guidance and decision‑making during high‑pressure situations.
- Ensure SOC operations align with defined SLAs, SLOs, and service expectations.
- Work closely with SOC Engineering & Quality to reduce noise and improve workflows.
- Collaborate with Cyber Ops Engineering and Platform Engineering on operational feedback.
- Monitor operational KPIs and contribute to service performance reporting.
- Support continuous improvement of SOC processes and analyst capability.
Skills
- Strong background in security operations and SOC delivery.
- Ability to lead teams in a 24x7 operational environment.
- Excellent judgement under pressure.
- Strong communication with technical and non‑technical stakeholders.
- Customer‑centric mindset.
- Ability to analyse operational data and trends.
- Strong people management and coaching skills.
- Process improvement mindset.
Success Criteria
- SOC operations are stable, predictable, and resilient.
- Analysts feel supported and clear on expectations.
- Incidents are handled efficiently and professionally.
- Service KPIs and SLAs are consistently met.
- Operational improvements are implemented over time.
Other Information
You will receive an excellent salary, world‑class benefits, access to the latest technology, and an environment that encourages curiosity and development. We are passionate about your growth and will empower you to advance your skills.
Our Commitment to Equality & Diversity
We are an equal‑opportunity employer and commit to fostering an inclusive, accessible, and equitable workplace where all qualified applicants receive fair consideration. We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, or any other characteristic protected under applicable law.
SOC Operations Manager employer: Quorum Cyber
At Quorum Cyber, we pride ourselves on being a leading employer in the cyber security sector, offering a dynamic work environment in Edinburgh that fosters innovation and collaboration. Our commitment to employee growth is evident through world-class benefits, access to cutting-edge technology, and a culture that encourages curiosity and continuous improvement. Join us to be part of a diverse team dedicated to making a meaningful impact in the fight against cyber threats.
StudySmarter Expert Advice🤫
We think this is how you could land SOC Operations Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the cyber security field, especially those at Quorum Cyber. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your SOC operations knowledge. Be ready to discuss how you would lead a team under pressure and ensure high-quality service delivery. Show us your problem-solving skills!
✨Tip Number 3
Don’t forget to showcase your people management skills! We want to see how you support and guide your team, especially during high-pressure situations. Share examples of how you've helped others succeed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our mission to help good people win.
We think you need these skills to ace SOC Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the SOC Operations Manager role. Highlight your experience in security operations and team management, and don’t forget to mention any relevant certifications or training that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about cyber security and how your skills can help Quorum Cyber achieve its mission. Be sure to mention specific experiences that demonstrate your leadership and problem-solving abilities.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics where possible to show how you’ve improved processes or led successful projects in previous positions. This will help us see the impact you could have at Quorum Cyber.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to our hiring team. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Quorum Cyber
✨Know Your Cyber Security Stuff
Make sure you brush up on the latest trends and threats in cyber security. Familiarise yourself with Quorum Cyber's services, especially their Microsoft-focused approach. Being able to discuss specific incidents or case studies will show your depth of knowledge.
✨Showcase Your Leadership Skills
As a SOC Operations Manager, you'll need to lead teams effectively. Prepare examples of how you've managed teams in high-pressure situations before. Highlight your ability to support analysts and ensure smooth operations during incidents.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You'll be dealing with both technical and non-technical stakeholders, so being able to bridge that gap is crucial. Think about how you can demonstrate this skill during the interview.
✨Emphasise Continuous Improvement
Quorum Cyber values process improvement, so come prepared with ideas on how to enhance SOC operations. Discuss any past experiences where you've successfully implemented changes that led to better performance or efficiency.
