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For Companies At a Glance
- Tasks: Build relationships with senior clients and lead data-driven operational improvements.
- Company: Join Quorso, a fast-growing tech startup transforming retail operations.
- Benefits: Work in a supportive team with opportunities for growth and innovation.
- Why this job: Shape the future of retail with major brands and make a real impact.
- Qualifications: Fluent in German with consulting experience in retail strategy or operations.
- Other info: Dynamic environment in Central London with flexible office days.
The predicted salary is between 36000 - 60000 £ per year.
Join us at a pivotal moment in Quorso's growth, working with some of the most respected retailers in the world, including Dollar General, PetSmart and Tractor Supply Company, to transform the way they run their stores. Using Quorso's technology, you will help make store operations more data‐led, agile and impactful, influencing decisions all the way up to the C‐suite.
We are now partnered with many of the largest retailers in the world, including multiple top 10 retailers in the UK and the US. You will have the opportunity to work directly on these flagship accounts and shape the way they deliver operational excellence.
About Quorso: Quorso is one of Retail's most exciting tech startups. Our intelligent management platform translates terabytes of data into smart, personalized daily work for some of the world's largest global retailers across over 60k stores.
The Opportunity: As Customer Lead, Strategic Accounts, you will work with senior leaders and Store Operations teams across EMEA to help them get full value from Quorso. You will guide them through discovery, onboarding and adoption, and act as their trusted point of contact for solving problems and improving operational performance.
You must be business fluent in German. You will use German with senior stakeholders and operational teams, so you need to be fully confident communicating in German in a professional setting. We are also giving priority to candidates with consulting experience in retail strategy or transformation.
You will work with Sales, Marketing and Product to give customers a clear and consistent experience from first engagement through to day‐to‐day delivery.
What you will do:
- Build relationships with senior client stakeholders and operational teams
- Lead discovery and scoping for new use cases
- Oversee data onboarding and implementation for new enterprise customers
- Manage deployment and adoption across large and complex organisations
- Track engagement and drive actions that improve performance
- Produce insights and recommendations that support customer decisions
- Share customer input with product and marketing teams
- Spot growth opportunities within accounts and support Sales as needed
What you will bring:
- Business fluent German
- Consulting experience in retail strategy or transformation, or experience in retail operations or programme management at a leading retailer
- The ability to influence and build trust with senior stakeholders
- A practical approach and comfort taking ownership
- Strong emotional intelligence and the ability to align different groups
- Experience managing multiple complex projects at the same time
- Confidence working with large datasets and using tools such as Excel or Alteryx or SQL
- Clear written and verbal communication
- Drive, ownership and a growth mindset
Why join us:
- Shape the future of Intelligent Management
- Work with major retailers and influence real operational outcomes
- Join a high‐growth SaaS scale‐up where your ideas can move work forward
- Be part of an ambitious and supportive team in our Central London office with time in the office expected two to three days each week
Inclusion matters: We are an inclusive team, and we welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer.
Customer Lead, EMEA - German Speaking in London employer: Quorso UK Limited
Contact Detail:
Quorso UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Lead, EMEA - German Speaking in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! You need to be able to clearly explain who you are, what you bring to the table, and why you’re the perfect fit for the role. Keep it concise and engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Lead, EMEA - German Speaking in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Lead. Highlight your consulting experience in retail strategy or transformation, and don’t forget to showcase your fluency in German. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with major retailers and how you can help them improve their operations. Be sure to mention specific experiences that demonstrate your ability to influence senior stakeholders.
Showcase Your Data Skills: Since we deal with large datasets, it’s crucial to highlight your experience with tools like Excel, Alteryx, or SQL. Give us examples of how you've used data to drive decisions or improve performance in previous roles. We love seeing those analytical skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Quorso UK Limited
✨Know Your Stuff
Before the interview, dive deep into Quorso's technology and its impact on retail operations. Familiarise yourself with their flagship accounts and think about how your experience can add value to these partnerships.
✨Show Off Your German Skills
Since you'll be communicating with senior stakeholders in German, practice articulating your thoughts clearly in a professional context. Consider preparing some key phrases or industry-specific vocabulary that might come up during the discussion.
✨Demonstrate Your Consulting Experience
Be ready to share specific examples from your consulting background that highlight your ability to influence decisions and drive operational excellence. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Questions
Prepare insightful questions that show your interest in Quorso's mission and the role. Ask about their approach to customer engagement or how they measure success with their clients, which will demonstrate your proactive mindset and strategic thinking.
