Who We Are:
Established in 1995, Quorn Stone is a leading retailer and importer of luxury natural stone and porcelain flooring. With 9 showrooms across the UK and our Head Office based in Loughborough, we are passionate about delivering the highest quality products alongside exceptional customer service.
We work with homeowners, designers, and trade professionals to bring beautiful spaces to life, and pride ourselves on our knowledgeable team, supportive culture, and commitment to excellence.
Due to continued growth, we are looking for a Showroom Manager to join our Tunbridge Wells team. As we expand from strength to strength, we would love to hear from you!
Salary: Base Salary of £33,000.00–£36,000.00 plus performance bonus potential of up to £20,925 (OTE £56,925)
Working hours: 37 hours per week, with 2 days off.
Location: Tunbridge Wells
The role:
As the Showroom Manager, you will take full responsibility for the day-to-day management of the showroom, ensuring it is presented to the highest standard at all times. You will lead a small sales team, deliver exceptional customer experiences, and provide expert advice on product suitability and design.
Your role will involve managing client relationships from initial enquiry through to aftercare, while maintaining gold-standard service across all showroom operations.
What You Will Be Doing:
Management of a small sales team, including development and support
Welcoming customers and building strong, lasting relationships
Providing advice on suitability, sizing, pricing, and design with a natural flair for interiors
Creating quotations, processing payments, and arranging deliveries
Delivering outstanding after-sales service
Managing showroom diary and online appointments
Updating the CRM system with customer information and daily activity
Problem solving and handling cu...
Showroom Manager employer: Quorn Country Tiles
Quorn Stone is an exceptional employer, offering a vibrant work culture that values teamwork and excellence in customer service. Located in Essex, our showroom provides a unique opportunity for growth within the luxury retail sector, where employees are encouraged to develop their skills and advance their careers while being part of a passionate team dedicated to creating beautiful spaces. With competitive salaries and performance bonuses, we ensure our staff feel valued and motivated in their roles.
