At a Glance
- Tasks: Manage a luxury showroom, lead a sales team, and provide exceptional customer service.
- Company: Join Quorn Stone, a leading retailer of luxury flooring with a passionate team.
- Benefits: Competitive salary, paid training, employee discounts, and wellness initiatives.
- Other info: Enjoy a friendly work environment with opportunities for personal and professional growth.
- Why this job: Be part of a growing company and make a real impact in the luxury design industry.
- Qualifications: Excellent customer service skills, team player, and a background in design or interiors.
The predicted salary is between 33000 - 36000 £ per year.
About Us Established in 1995, Quorn Stone is a leading retailer and importer of luxury natural stone and porcelain flooring, with 9 showrooms across the UK and a Head Office based in Loughborough. We are passionate about offering our customers the highest quality flooring, with exceptional customer service at each stage of their journey.
Due to expansion, we are looking for a Showroom Manager to join our Solihull team.
Job Description As the Showroom Manager, you will be responsible for the day-to-day management of the premises, ensuring that the space is always presented to the highest standard. Duties include:
- Management of a small sales team
- Welcoming customers to the showroom and building relationships with clients
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
- Ability to problem solve
- Management of the showroom diary and appointments online
- Updating the CRM system with relevant client information and daily activity
- Occasional travel to other showrooms/Head Office
Requirements:
- Excellent customer service skills and outstanding time management and organisation skills
- Manage, develop and upskill direct reports
- The confidence to start up face to face conversations with customers in the showroom
- The ability to write clear, concise emails
- Commercially minded with a proven ability to demonstrate driving sales
- A background in design/interiors/creative industry
- Exceptional attention to detail
- A team player who is always happy to help
- Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)
Benefits:
- A great place to work with a friendly and welcoming team
- Competitive salary package
- Paid Training
- Employee assistance program
- Competitive holiday allowances with the option to buy holiday
- Enhanced parental leave
- Company pension
- Healthcare cash plan provided by Simply Health
- Employee and friends and family discount on Quorn Stone products
- Employee wellbeing initiatives with Mental Health First Aiders available across the business
- 2 volunteering days each year
Working hours: 37 hours per week, with 2 days off. Opening hours: Monday-Friday 9am-5pm, Saturday 9:30am-5pm, Sunday 10:30am -16:00pm.
Luxury Showroom Manager in Solihull employer: Quorn Country Tiles Limited
Quorn Stone is an exceptional employer, offering a vibrant and supportive work culture where employees are valued and encouraged to grow. With competitive salaries, comprehensive benefits including a healthcare cash plan and generous holiday allowances, as well as opportunities for professional development, our Solihull showroom provides a dynamic environment for those passionate about luxury interiors and customer service. Join us in a role that not only rewards your efforts but also allows you to make meaningful connections with clients and colleagues alike.
Contact Details:
Quorn Country Tiles Limited Recruitment Team
