At a Glance
- Tasks: Deliver exceptional customer service and guide clients through their sales journey in our luxury showroom.
- Company: Join Quorn Stone, a leading retailer of luxury natural stone and porcelain flooring.
- Benefits: Enjoy competitive pay, paid training, discounts, and a friendly team environment.
- Other info: Flexible weekend hours with opportunities for additional shifts.
- Why this job: Be part of a dynamic team and help create beautiful spaces for customers.
- Qualifications: Strong sales experience and a passion for customer service and interiors.
The predicted salary is between 26000 - 28000 £ per year.
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces.
Due to continued growth, we are looking for a Weekend Sales Advisor to join our Winchester showroom team and deliver outstanding customer service while supporting customers throughout their sales journey.
Salary: £26,000 - £28,000 plus a performance related bonus of up to £6,200
Working hours: Part time Weekend Hours. Additional hours may be available subject to availability
Location: Winchester, 13 Jewry St, SO23 8RZ
Benefits We Offer:
- A friendly and welcoming team environment
- Competitive salary package
- Paid training and development opportunities
- Employee Assistance Programme
- Competitive holiday allowance
- Enhanced parental leave
- Company pension scheme
- Healthcare cash plan (Simply Health)
- Employee, friends, and family discount on Quorn Stone products
- Wellbeing initiatives, including Mental Health First Aiders
- Company events
- Free on-site parking
- Sick pay
- 2 volunteering days per year
- A comprehensive product training plan, in-house
The Role: As a Sales Advisor, you will play an important role within our showroom team, providing exceptional customer service and guiding customers throughout the sales process. The sales journey can begin over the phone, via email or face-to-face in the showroom, so you will need to be a confident, friendly and professional communicator across all platforms. You will provide customers with expert advice on our products, including suitability, sizing and pricing, while using your natural flair for interiors to help customers make informed decisions. You will manage customer enquiries, support the sales process from initial enquiry through to aftersales, and ensure customer information and activity is accurately recorded on our CRM system.
This is an exciting opportunity for an experienced sales professional who is passionate about customer service, interiors and delivering an excellent customer experience in a busy, fast-paced showroom environment.
What You Will Be Doing:
- Answering incoming sales calls and responding to customer enquiries
- Making outbound calls to our customer database
- Guiding customers throughout the sales process
- Providing clear, confident and professional communication via phone, email and face-to-face
- Creating quotations and processing payments
- Arranging customer deliveries
- Providing outstanding aftersales service
- Providing advice on product suitability, sizing and pricing
- Using your knowledge and flair for interiors to support customers with their requirements
- Updating the CRM system with relevant customer information and daily activity
- Arranging product samples to be dispatched to customers
- Welcoming customers into the showroom and providing a professional and friendly experience
- Building strong relationships with new and existing customers
- Confirming showroom appointments with customers prior to their arrival
- Supporting the showroom team with customer enquiries and sales activity
- Maintaining a clean, tidy and presentable showroom
- Providing refreshments to customers during showroom appointments
- Resolving customer queries and providing appropriate technical and design advice
- Supporting the wider showroom team to deliver excellent customer service
To Be an Excellent Sales Advisor, You Will Need:
- Experience working within a sales environment
- Strong sales experience
- Strong customer service skills and a genuine customer-focused approach
- Excellent communication skills, both written and verbal
- Strong attention to detail and grammatical accuracy
- Excellent organisational skills with the ability to prioritise tasks effectively
- A self-motivated and proactive approach
- A hands-on approach and the ability to thrive in a busy, fast-paced environment
- The ability to build strong relationships with customers
- Confidence communicating with customers over the phone, via email and face-to-face
- Experience using a CRM system
- Familiarity with Microsoft Office
- An enthusiasm for interiors and design
Desirable:
- Experience within the luxury goods market
- Knowledge or experience of interiors and design
- Previous showroom experience
- Experience working with natural stone, porcelain or other premium home improvement products
When Will You Be Working? Saturday 9:30am-5pm Sunday 10:30am-4pm
If you're an experienced sales professional who is passionate about customer service, interiors and delivering exceptional customer experiences, and you're looking to develop your career within a successful and growing business, we'd love to hear from you.
At Quorn Stone, we are committed to building an inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from people of all backgrounds, experiences, and perspectives. If you're excited about the role but don't meet every requirement, we still encourage you to apply.
Luxury Showroom Weekend Sales Advisor employer: Quorn Country Tiles Limited
As a family-run business with a rich history since 1995, we pride ourselves on creating a supportive and dynamic work environment where our employees can thrive. We offer competitive salaries, performance bonuses, and a culture that values exceptional customer service and teamwork, making it an ideal place for those looking to grow their careers in the luxury retail sector.
Contact Details:
Quorn Country Tiles Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Showroom Weekend Sales Advisor
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like Quorn Country Tiles Limited looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like Quorn Country Tiles Limited. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Luxury Showroom Weekend Sales Advisor
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at Quorn Country Tiles Limited and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at Quorn Country Tiles Limited
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research Quorn Country Tiles Limited’s Products and Customers
Dig deep into what Quorn Country Tiles Limited sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for Quorn Country Tiles Limited’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
