At a Glance
- Tasks: Deliver exceptional customer service and sales support in a luxury showroom environment.
- Company: Join Quorn Stone, a leading retailer of luxury flooring with a passionate team.
- Benefits: Competitive salary, performance bonuses, paid training, and employee discounts.
- Other info: Enjoy a supportive workplace with wellbeing initiatives and volunteering days.
- Why this job: Be part of a growing company where your communication skills can shine.
- Qualifications: 2 years of sales experience preferred; friendly and confident communicators welcome.
The predicted salary is between 26000 - 28000 £ per year.
Base Salary of £26,000.00-£28,000.00 plus performance bonus potential of up to £6200 (OTE £34,200).
About Us
Established in 1995, Quorn Stone is a leading retailer and importer of luxury natural stone and porcelain flooring, with 9 showrooms across the UK and a Head Office based in Loughborough. We are passionate about offering our customers the highest quality flooring, with exceptional customer service at each stage of their journey.
Due to expansion, we are looking for a Showroom Sales Advisor to join our Quorn team.
Job Description
As a Sales Advisor, you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise tasks, whilst being both pro-active and reactive to customer requirements. The sales process can begin over the phone, email or in person, and it is important you are a clear, confident, and friendly communicator via each platform.
Experience:
- Sales 2 years (preferred)
Additional responsibilities:
- Answering incoming sales calls
- Making outbound calls to our customer database
- Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Updating the CRM system with relevant client information and daily activity
- Arranging samples to be dispatched
- Welcoming customers to the showroom and building relationships with clients, ensuring a professional and friendly welcome is always received
- Maintaining a clean and tidy showroom
- Providing drinks to customers during their appointments
- Confirming showroom appointments with customers prior to their arrival
Benefits:
- A great place to work with a friendly and welcoming team
- Competitive salary package
- Paid Training
- Employee assistance program
- Competitive holiday allowances with the option to buy holiday
- Enhanced parental leave
- Company pension
- Healthcare cash plan provided by Simply Health
- Employee and friends and family discount on Quorn Stone products
- Employee wellbeing initiatives with Mental Health First Aiders available across the business
- 2 volunteering days each year
Working hours: 37 hours per week, Monday to Saturday with 1 day off in the week.
Opening hours: Monday-Friday 9am-5pm, Saturday 9:30am-5pm, Sunday & Bank Holidays Closed.
Luxury Showroom Sales Advisor in Loughborough employer: Quorn Country Tiles Limited
Quorn Stone is an exceptional employer, offering a vibrant and supportive work culture where employees are valued and encouraged to grow. With competitive salaries, comprehensive benefits including paid training and a healthcare cash plan, as well as opportunities for personal development and community engagement through volunteering days, we ensure our team members thrive both professionally and personally in our Loughborough showroom.
Contact Details:
Quorn Country Tiles Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Showroom Sales Advisor in Loughborough
✨Tip Number 1
Get to know Quorn Stone inside out! Familiarise yourself with their products and values. When you walk into that showroom, you want to impress them with your knowledge and passion for luxury flooring.
✨Tip Number 2
Practice your communication skills! Whether it’s over the phone or face-to-face, being a clear and confident communicator is key. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your organisational skills! Prepare a plan for how you’d manage customer inquiries and follow-ups. Being proactive will show them you’re ready to hit the ground running in this fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Luxury Showroom Sales Advisor in Loughborough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for luxury flooring shine through! We want to see that you’re genuinely excited about the role and our products. Share any relevant experiences that highlight your love for customer service and sales.
Tailor Your CV:Make sure your CV is tailored specifically for the Showroom Sales Advisor position. Highlight your sales experience and any skills that match the job description. We appreciate candidates who take the time to align their background with what we’re looking for!
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and keep your sentences concise. We want to easily understand your qualifications and why you’d be a great fit for our team at Quorn Stone.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Quorn Country Tiles Limited
✨Know Your Product
Before the interview, make sure you familiarise yourself with Quorn Stone's range of luxury natural stone and porcelain flooring. Understanding the products will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Sales Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully engaged with customers in previous roles, whether over the phone, via email, or face-to-face.
✨Demonstrate Organisational Skills
The role requires being organised and prioritising tasks effectively. Think of specific instances where you've managed multiple responsibilities at once. Be ready to discuss how you keep track of customer interactions and ensure follow-ups are timely.
✨Emphasise Teamwork and Customer Service
Quorn Stone values exceptional customer service and teamwork. Prepare to share experiences where you've worked collaboratively with others to achieve a common goal, especially in a sales environment. Highlight how you build relationships with clients to enhance their experience.
