At a Glance
- Tasks: Deliver exceptional customer experiences in our showroom and over the phone.
- Company: Join Quorn Stone, a leading retailer of luxury flooring since 1995.
- Benefits: Competitive salary, performance bonuses, paid training, and employee discounts.
- Other info: Inclusive workplace with excellent career growth opportunities and wellbeing initiatives.
- Why this job: Passionate about interiors? Build relationships and thrive in a dynamic sales environment.
- Qualifications: Strong communication skills and experience in sales or customer service.
The predicted salary is between 26000 - 28000 € per year.
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces. Due to continued growth, we are looking for a Sales Advisor to join our showroom team.
Salary: £26,000 - £28,000 plus a performance bonus of £6,200 (max OTE £34,200)
Full-time, including weekends on a rota basis
- Competitive salary package
- Paid training and development opportunities
- Employee Assistance Programme
- Competitive holiday allowance
- Enhanced parental leave
- Company pension scheme
- Healthcare cash plan (Simply Health)
- Employee, friends, and family discount on Quorn Stone products
- Wellbeing initiatives, including Mental Health First Aiders
- Company events
- Free on-site parking
- Sick pay
As a Sales Advisor, you will play a key role in delivering an exceptional showroom experience for our customers. This is an exciting opportunity for someone who is passionate about interiors, enjoys building relationships with customers, and thrives in a busy sales environment.
- Delivering a first-class customer experience both in person, over the phone, and via email
- Guiding customers through the sales process from enquiry to purchase
- Welcoming customers into the showroom and ensuring a professional and friendly experience
- Building strong relationships with new and existing customers
- Updating the CRM system with relevant customer information and daily activity
- Making outbound calls to our customer database
- Supporting the showroom team with day-to-day operations
- Maintaining a clean, tidy, and welcoming showroom environment
- Confirming showroom appointments with customers prior to arrival
To Be an Excellent Sales Advisor, You Will Need:
- Excellent communication skills across phone, email, and face-to-face interactions
- Strong customer service and sales skills
- Confidence building rapport with customers
- Experience working within a sales environment
- Experience using a CRM system
- Proficiency in Microsoft Office
- Previous showroom experience
If you're passionate about sales, customer service, and interiors, and are looking to grow your career within a successful and growing business, we'd love to hear from you.
At Quorn Stone, we are committed to building an inclusive workplace where everyone feels valued, respected, and able to thrive.
Showroom & Telephone Sales Advisor in Leicester employer: Quorn Country Tiles Limited
Quorn Stone is an exceptional employer, offering a vibrant work culture that prioritises employee growth and wellbeing. With competitive salaries, comprehensive training opportunities, and a supportive environment in Loughborough, employees can thrive while delivering outstanding customer experiences in the luxury flooring sector. Join us to be part of a passionate team dedicated to creating beautiful spaces and fostering strong relationships with our customers.
Contact Detail:
Quorn Country Tiles Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Showroom & Telephone Sales Advisor in Leicester
✨Tip Number 1
Get to know Quorn Stone inside out! Familiarise yourself with their products and values. This way, when you walk into the showroom or pick up the phone, you can chat confidently about what they offer and show genuine enthusiasm.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or over the phone, being able to connect with customers is key. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you've successfully guided a customer through a purchase. Be ready to share these stories during your interview to demonstrate your ability to build relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Quorn Stone team and ready to dive into the showroom experience.
We think you need these skills to ace Showroom & Telephone Sales Advisor in Leicester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for interiors and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our showroom experience.
Tailor Your CV:Make sure your CV highlights relevant experience in sales and customer service. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your skills!
Be Personable:In your cover letter, aim for a friendly yet professional tone. We value strong relationships with our customers, so showing your personality can help us see how you’d fit into our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Quorn Country Tiles Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with Quorn Stone's range of luxury natural stone and porcelain flooring. Being able to discuss specific products and their benefits will show your passion for interiors and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you built relationships with customers and resolved any issues. This will demonstrate your ability to thrive in a busy sales environment.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on both phone and face-to-face interactions to ensure you're comfortable in all scenarios.
✨Be Ready to Discuss CRM Experience
Brush up on your experience with CRM systems, as this is an important part of the role. Be prepared to discuss how you've used such systems in the past to manage customer relationships and track sales activities.
