At a Glance
- Tasks: Deliver exceptional customer experiences and guide clients through the sales process.
- Company: Join Quorn Stone, a leading retailer of luxury flooring with a passion for interiors.
- Benefits: Competitive salary, performance bonuses, paid training, and employee discounts.
- Other info: Inclusive workplace with opportunities for career growth and wellbeing initiatives.
- Why this job: Be part of a dynamic team and help create beautiful spaces for customers.
- Qualifications: Strong communication skills and experience in sales or customer service.
The predicted salary is between 26000 - 28000 € per year.
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces. Due to continued growth, we are looking for a Sales Advisor to join our showroom team.
Salary: £26,000 - £28,000 plus a performance bonus of £6,200 (max OTE £34,200)
Full-time, including weekends on a rota basis
- Competitive salary package
- Paid training and development opportunities
- Employee Assistance Programme
- Competitive holiday allowance
- Enhanced parental leave
- Company pension scheme
- Healthcare cash plan (Simply Health)
- Employee, friends, and family discount on Quorn Stone products
- Wellbeing initiatives, including Mental Health First Aiders
- Company events
- Free on-site parking
- Sick pay
As a Sales Advisor, you will play a key role in delivering an exceptional showroom experience for our customers. This is an exciting opportunity for someone who is passionate about interiors, enjoys building relationships with customers, and thrives in a busy sales environment.
- Delivering a first-class customer experience both in person, over the phone, and via email
- Guiding customers through the sales process from enquiry to purchase
- Welcoming customers into the showroom and ensuring a professional and friendly experience
- Building strong relationships with new and existing customers
- Updating the CRM system with relevant customer information and daily activity
- Making outbound calls to our customer database
- Supporting the showroom team with day-to-day operations
- Maintaining a clean, tidy, and welcoming showroom environment
- Confirming showroom appointments with customers prior to arrival
To Be an Excellent Sales Advisor, You Will Need:
- Excellent communication skills across phone, email, and face-to-face interactions
- Strong customer service and sales skills
- Confidence building rapport with customers
- Experience working within a sales environment
- Experience using a CRM system
- Proficiency in Microsoft Office
- Previous showroom experience
If you're passionate about sales, customer service, and interiors, and are looking to grow your career within a successful and growing business, we'd love to hear from you.
At Quorn Stone, we are committed to building an inclusive workplace where everyone feels valued, respected, and able to thrive.
Sales & Showroom Assistant in Leicester employer: Quorn Country Tiles Limited
Quorn Stone is an exceptional employer, offering a vibrant work culture that prioritises employee growth and wellbeing. With competitive salaries, comprehensive training opportunities, and a supportive environment, employees are encouraged to thrive both personally and professionally. Located in Loughborough, our showroom team enjoys a dynamic atmosphere where passion for interiors meets outstanding customer service, making it a rewarding place to build a career.
Contact Detail:
Quorn Country Tiles Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Showroom Assistant in Leicester
✨Tip Number 1
Get to know Quorn Stone inside out! Familiarise yourself with their products and values. This way, when you walk into the showroom or chat with the team, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or over the phone, being able to connect with customers is key. Try role-playing with a friend to get comfortable with different scenarios you might encounter.
✨Tip Number 3
Don’t just wait for opportunities to come to you. Be proactive! Reach out to the showroom team, ask questions, and express your enthusiasm for the role. It shows you're genuinely interested and ready to jump in.
✨Tip Number 4
Make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is super important in sales.
We think you need these skills to ace Sales & Showroom Assistant in Leicester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for interiors and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our showroom experience.
Tailor Your CV:Make sure your CV highlights relevant experience in sales and customer service. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your skills!
Be Personable:In your cover letter, aim for a friendly yet professional tone. We’re looking for someone who can build relationships with customers, so let your personality come through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Quorn Country Tiles Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with Quorn Stone's range of luxury natural stone and porcelain flooring. Being able to discuss specific products and their benefits will show your passion for interiors and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you built relationships with customers and resolved any issues. This will demonstrate that you have the strong customer service skills they’re looking for.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member, focusing on both face-to-face and phone interactions to ensure you're comfortable in all scenarios.
✨Be Ready to Discuss Sales Techniques
Brush up on your sales techniques and be prepared to discuss how you would guide customers through the sales process. Think about how you can use your experience with CRM systems and Microsoft Office to enhance the customer experience and support the showroom team.
