At a Glance
- Tasks: Deliver exceptional customer experiences and guide clients through their purchasing journey.
- Company: Join Quorn Stone, a leading luxury flooring retailer with a passion for design.
- Benefits: Enjoy competitive salary, paid training, discounts, and wellbeing initiatives.
- Other info: Inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a dynamic team and help create beautiful spaces for customers.
- Qualifications: Strong communication skills and a passion for sales and interiors.
The predicted salary is between 26000 - 28000 € per year.
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces. Due to continued growth, we are looking for a Sales Advisor to join our showroom team.
Salary: £26,000 - £28,000 plus a performance bonus of £6,200 (max OTE £34,200)
Working hours: Full-time, including weekends on a rota basis
Location: 2A Loughborough Rd, Quorn, Loughborough LE12 8DX
Benefits We Offer:
- A friendly and welcoming team environment
- Competitive salary package
- Paid training and development opportunities
- Employee Assistance Programme
- Competitive holiday allowance
- Enhanced parental leave
- Company pension scheme
- Healthcare cash plan (Simply Health)
- Employee, friends, and family discount on Quorn Stone products
- Wellbeing initiatives, including Mental Health First Aiders
- Company events
- Free on-site parking
- Sick pay
- 2 volunteering days per year
The Role: As a Sales Advisor, you will play a key role in delivering an exceptional showroom experience for our customers. Working within a fast-paced and collaborative environment, you will guide customers through their purchasing journey, providing expert advice, outstanding customer service, and support from initial enquiry through to aftersales. This is an exciting opportunity for someone who is passionate about interiors, enjoys building relationships with customers, and thrives in a busy sales environment.
What You Will Be Doing:
- Delivering a first-class customer experience both in person, over the phone, and via email
- Guiding customers through the sales process from enquiry to purchase
- Providing advice on product suitability, sizing, pricing, and design
- Creating quotations, processing payments, and arranging deliveries
- Providing outstanding aftersales support and resolving customer queries
- Welcoming customers into the showroom and ensuring a professional and friendly experience
- Building strong relationships with new and existing customers
- Updating the CRM system with relevant customer information and daily activity
- Arranging samples to be dispatched to customers
- Making outbound calls to our customer database
- Supporting the showroom team with day-to-day operations
- Maintaining a clean, tidy, and welcoming showroom environment
- Confirming showroom appointments with customers prior to arrival
- Providing refreshments to customers during appointments
To Be an Excellent Sales Advisor, You Will Need:
- Excellent communication skills across phone, email, and face-to-face interactions
- Strong customer service and sales skills
- Excellent organisational skills with the ability to prioritise tasks effectively
- A proactive, hands-on approach within a fast-paced environment
- Confidence building rapport with customers
- Strong attention to detail and grammatical accuracy
- Experience working within a sales environment
- Experience using a CRM system
- Proficiency in Microsoft Office
Desirable:
- Experience within the luxury goods market
- A passion for interiors and design
- Previous showroom experience
If you're passionate about sales, customer service, and interiors, and are looking to grow your career within a successful and growing business, we'd love to hear from you. At Quorn Stone, we are committed to building an inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from people of all backgrounds, experiences, and perspectives. If you're excited about the role but don't meet every requirement, we still encourage you to apply.
Luxury Showroom Sales Advisor in Leeds employer: Quorn Country Tiles Limited
Quorn Stone is an exceptional employer, offering a vibrant and supportive work culture in the heart of Loughborough. With a competitive salary package, comprehensive benefits including paid training, employee discounts, and wellbeing initiatives, we prioritise the growth and development of our team members. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences in the luxury flooring market.
Contact Detail:
Quorn Country Tiles Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Showroom Sales Advisor in Leeds
✨Tip Number 1
Get to know the company inside out! Research Quorn Stone's products and values so you can chat confidently about how you can contribute to their mission. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your sales experience and passion for interiors. This will help you make a great first impression when you meet the team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interviews or meetings, send a quick thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Luxury Showroom Sales Advisor in Leeds
Some tips for your application 🫡
Show Your Passion for Interiors:When writing your application, let your love for interiors and design shine through! Share any relevant experiences or projects that showcase your enthusiasm for creating beautiful spaces.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the Sales Advisor role. We want to see how you can bring value to our showroom team!
Be Professional Yet Friendly:Since customer service is key in this role, reflect a friendly and approachable tone in your written application. Show us that you can communicate effectively and build rapport with customers right from the start.
Check Your Details:Before hitting send, double-check your application for any spelling or grammatical errors. Attention to detail is crucial in our line of work, and we want to see that you take pride in your written communication!
How to prepare for a job interview at Quorn Country Tiles Limited
✨Know Your Products
Before the interview, make sure you familiarise yourself with Quorn Stone's range of luxury natural stone and porcelain flooring. Understanding the products will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced sales environment.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on both face-to-face and phone interactions to ensure you're comfortable in all scenarios.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the company culture, team dynamics, or growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the company.
