At a Glance
- Tasks: Deliver exceptional customer service and guide clients through their sales journey in our luxury showroom.
- Company: Join Quorn Stone, a leading retailer of luxury natural stone and porcelain flooring.
- Benefits: Enjoy a competitive salary, performance bonuses, and great employee perks.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team creating beautiful spaces and enhancing customer experiences.
- Qualifications: 2+ years in sales, strong communication skills, and a flair for interiors.
The predicted salary is between 26000 - 28000 £ per year.
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces. Due to continued growth, we are looking for a Sales Advisor to join our new upcoming Cheshire showroom team and deliver outstanding customer service while supporting customers throughout their sales journey.
Salary: £26,000 - £28,000 plus a performance related bonus of up to £6,200
Working hours: Full-time, including weekends on a rota basis
Location: Cheshire Showroom, The Barn, Mill Lane, Alderley Edge, SK9 7TY
Benefits We Offer:
- A friendly and welcoming team environment
- Competitive salary package
- Paid training and development opportunities
- Employee Assistance Programme
- Competitive holiday allowance
- Enhanced parental leave
- Company pension scheme
- Healthcare cash plan (Simply Health)
- Employee, friends, and family discount on Quorn Stone products
- Wellbeing initiatives, including Mental Health First Aiders
- Company events
- Free on-site parking
- Sick pay
- 2 volunteering days per year
- A comprehensive product training plan, in-house
The Role: As a Sales Advisor, you will play an important role within our showroom team, providing exceptional customer service and guiding customers throughout the sales process. The sales journey can begin over the phone, via email or face-to-face in the showroom, so you will need to be a confident, friendly and professional communicator across all platforms. You will provide customers with expert advice on our products, including suitability, sizing and pricing, while using your natural flair for interiors to help customers make informed decisions. You will manage customer enquiries, support the sales process from initial enquiry through to aftersales, and ensure customer information and activity is accurately recorded on our CRM system. This is an exciting opportunity for an experienced sales professional who is passionate about customer service, interiors and delivering an excellent customer experience in a busy, fast-paced showroom environment.
What You Will Be Doing:
- Answering incoming sales calls and responding to customer enquiries
- Making outbound calls to our customer database
- Guiding customers throughout the sales process
- Providing clear, confident and professional communication via phone, email and face-to-face
- Creating quotations and processing payments
- Arranging customer deliveries
- Providing outstanding aftersales service
- Providing advice on product suitability, sizing and pricing
- Using your knowledge and flair for interiors to support customers with their requirements
- Updating the CRM system with relevant customer information and daily activity
- Arranging product samples to be dispatched to customers
- Welcoming customers into the showroom and providing a professional and friendly experience
- Building strong relationships with new and existing customers
- Confirming showroom appointments with customers prior to their arrival
- Supporting the showroom team with customer enquiries and sales activity
- Maintaining a clean, tidy and presentable showroom
- Providing refreshments to customers during showroom appointments
- Resolving customer queries and providing appropriate technical and design advice
- Supporting the wider showroom team to deliver excellent customer service
To Be an Excellent Sales Advisor, You Will Need:
- Experience working within a sales environment
- A minimum of 2 years' sales experience
- Strong customer service skills and a genuine customer-focused approach
- Excellent communication skills, both written and verbal
- Strong attention to detail and grammatical accuracy
- Excellent organisational skills with the ability to prioritise tasks effectively
- A self-motivated and proactive approach
- A hands-on approach and the ability to thrive in a busy, fast-paced environment
- The ability to build strong relationships with customers
- Confidence communicating with customers over the phone, via email and face-to-face
- Experience using a CRM system
- Familiarity with Microsoft Office
- An enthusiasm for interiors and design
Desirable:
- Experience within the luxury goods market
- Knowledge or experience of interiors and design
- Previous showroom experience
- Experience working with natural stone, porcelain or other premium home improvement products
When will you be working?
Monday-Friday 9am-5pm
Saturday 9:30am-5pm
Sunday 10:30am-4pm
Bank Holidays Closed
If you're an experienced sales professional who is passionate about customer service, interiors and delivering exceptional customer experiences, and you're looking to develop your career within a successful and growing business, we'd love to hear from you. At Quorn Stone, we are committed to building an inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from people of all backgrounds, experiences, and perspectives. If you're excited about the role but don't meet every requirement, we still encourage you to apply.
Luxury Showroom Sales Advisor in Wilmslow employer: Quorn Country Tiles Limited
Quorn Stone is an exceptional employer, offering a vibrant and supportive work culture in the heart of Cheshire. With a competitive salary package, comprehensive training, and a strong focus on employee wellbeing, we empower our team to thrive while delivering outstanding customer service in a luxury showroom environment. Join us to be part of a passionate team dedicated to creating beautiful spaces and enjoy unique benefits like product discounts and volunteering days.
Contact Details:
Quorn Country Tiles Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Showroom Sales Advisor in Wilmslow
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Luxury Showroom Sales Advisor at Quorn Country Tiles Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Quorn Country Tiles Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Luxury Showroom Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Luxury Showroom Sales Advisor in Wilmslow
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Quorn Country Tiles Limited:When writing your cover letter, make sure to tailor your message specifically for Quorn Country Tiles Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Quorn Country Tiles Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Quorn Country Tiles Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Quorn Country Tiles Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Quorn Country Tiles Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
