At a Glance
- Tasks: Manage sales processes, support the team, and handle customer orders efficiently.
- Company: Join a dynamic company focused on improving sales operations.
- Benefits: Competitive salary and excellent training opportunities.
- Other info: Great chance to grow your career in a supportive environment.
- Why this job: Be part of a team that values innovation and customer focus.
- Qualifications: 1 year admin experience, strong communication, and Microsoft Office skills.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Manage and develop the Sales Administration processes to improve interdepartmental efficiency.
- Attend sales meetings and support the Sales team as required.
- Create and implement new processes as required.
- Complete and manage sales-related administrative tasks.
- Process customer sales orders.
- Create and manage professional service orders from the point of sale to invoicing.
- Create, validate and manage service contracts for both Eseye customers and MNO partners.
- Communicate and collaborate with MNO partners.
- Manage the Sales Administration inbox, prioritising tasks effectively.
- Liaise with internal departments to resolve customer issues.
- Communicate directly with customers as required.
- Open and respond to tickets via Zendesk.
- Generate and maintain internal and customer-specific reports on a weekly, monthly and ad-hoc basis.
- Provide cover for Sales & Operations Administrator as required.
Requirements
- Minimum 1 year experience in an administrative role essential – sales administration would be an advantage.
- Proficiency in Microsoft Office programs such as Outlook, Word, PowerPoint, and Excel.
- Strong accuracy and attention to detail.
- Strong written and verbal communication skills.
- Customer focus/customer first attitude is essential.
- Previous experience in direct customer communication would be an advantage.
- Comfortable interacting with internal and external stakeholders at all levels.
- Proactive and thinking outside the box approach.
- Able to prioritise workload to meet deadlines.
Benefits
- Offering a competitive salary and excellent training.
Sales Operations Administrator in Guildford employer: Quona Capital
As a Sales Operations Administrator at our company, you will thrive in a dynamic work environment that prioritises collaboration and innovation. We offer competitive salaries, comprehensive training, and ample opportunities for professional growth, all while fostering a culture that values customer focus and teamwork. Located in a vibrant area, our workplace is designed to inspire creativity and efficiency, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Administrator in Guildford
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to sales administration. Think about how you can demonstrate your attention to detail and customer focus through real-life examples.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Operations Administrator in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Operations Administrator role. Highlight your experience in sales administration and any relevant skills that match the job description. We want to see how you can improve interdepartmental efficiency!
Showcase Your Communication Skills:Since strong written and verbal communication skills are key, don’t shy away from showcasing these in your application. Use clear and concise language, and maybe even include examples of how you've effectively communicated with customers or internal teams.
Be Detail-Oriented:Attention to detail is crucial for this role. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Quona Capital
✨Know Your Sales Processes
Familiarise yourself with common sales administration processes and how they improve efficiency. Be ready to discuss any relevant experience you have in managing or developing these processes, as it shows you understand the role's core responsibilities.
✨Master Microsoft Office
Since proficiency in Microsoft Office is a must, brush up on your skills, especially in Excel for reporting and data management. Consider preparing a few examples of how you've used these tools effectively in past roles to demonstrate your capabilities.
✨Showcase Your Communication Skills
Prepare to highlight your written and verbal communication skills. Think of specific instances where you successfully liaised with customers or internal teams to resolve issues, as this will show your customer-first attitude and ability to collaborate.
✨Prioritisation is Key
Be ready to discuss how you manage your workload and prioritise tasks. Share examples of how you've handled multiple responsibilities in the past, especially under tight deadlines, to illustrate your proactive approach and organisational skills.
