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For Companies At a Glance
- Tasks: Support adults with mental health needs to regain independence and manage their housing.
- Company: Quo Vadis Trust is a housing charity transforming lives in South East London.
- Benefits: Enjoy a stable contract, meaningful work, skill development, and a supportive team culture.
- Why this job: Make a real difference in people's lives while gaining valuable experience in supported housing.
- Qualifications: Experience with vulnerable adults or housing support; good communication and IT skills required.
- Other info: Full-time role with potential for contract extension; driving licence needed for site travel.
The predicted salary is between 20800 - 31200 £ per year.
The Role
Do you have experience supporting adults with mental health or housing needs and know how to build trust quickly? Are you calm under pressure, organised with your caseload, and ready to help people move forward with their lives? If so, this Supported Housing Officer role could be exactly what you’re looking for.
You will manage a small caseload of adults living in supported accommodation across Lewisham. You’ll provide practical and emotional support, clear tenancy advice and structured plans that help people regain independence.
Every day is different. One moment you might be welcoming a new resident, the next you could be helping someone set goals, attend appointments, or prepare to move into their own home. You’ll work both independently and as part of a friendly, experienced team.
This is meaningful work where you see real progress and real change.
If you’re ready to step into a position where your work has real purpose, apply today and help us make Lewisham a place people can truly call home.
Closing date: Monday 16th February 2026.
Key Responsibilities
- Manage and key work an allocated group of clients
- Complete support plans with clear, achievable goals
- Carry out inductions, risk assessments and regular reviews
- Offer guidance on benefits, housing and tenancy matters
- Keep accurate records using the client database
- Conduct property, room and health & safety checks
- Respond professionally to incidents or challenging situations
- Work with external agencies and colleagues to provide joined-up support
- Travel between schemes and provide occasional cover where needed
The Organisation
Quo Vadis Trust (QVT) is a specialist housing charity supporting people with mental health needs across South-East London. We are committed to delivering high-quality housing and support services while creating a workplace where staff feel valued and supported.
QVT has received Great Place to Work accreditation in 2023, and 2024, 2025 and won Best Employer at the Great British Care Awards in 2021. We are a Mindful Employer, Disability Confident, and hold Trusted Charity status at Level 2.
The Benefits
- Salary progression after probation.
- 35 hours per week on a rota.
- Supportive team and hands-on management.
- Ongoing training and development.
- Funded Enhanced DBS.
- A role where you make a visible difference every day.
The Person
To succeed as a Supported Housing Officer, you will bring:
- Experience in housing, support work or mental health services
- Clear communication and strong record keeping
- Patience, empathy and resilience
- Confidence with lone working
- Good IT skills and Microsoft knowledge
- Flexibility for rota and occasional unsociable hours
Most importantly, you care about helping people rebuild their lives.
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Supported Housing Officer employer: Quo Vadis Trust
Contact Detail:
Quo Vadis Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals with mental health needs, rough sleepers, and care leavers. Understanding their unique situations will help you demonstrate empathy and insight during your interactions with the hiring team.
✨Tip Number 2
Network with professionals in the supported housing sector. Attend local events or join online forums to connect with others who work in similar roles. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported vulnerable adults. Be ready to share specific examples that highlight your problem-solving skills and ability to create tailored support plans.
✨Tip Number 4
Research Quo Vadis Trust and their approach to supported housing. Understanding their mission and values will allow you to align your responses during the interview, showing that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Supported Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting vulnerable adults, particularly those with mental health needs. Use specific examples to demonstrate your skills in creating support plans and managing caseloads.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping individuals regain control of their lives. Mention your understanding of the challenges faced by rough sleepers and care leavers, and how your background makes you a suitable candidate for the role.
Highlight Relevant Skills: In your application, emphasise your communication skills, organisational abilities, and IT literacy. These are crucial for maintaining accurate records and liaising with external agencies, as mentioned in the job description.
Prepare for the Interview: If selected for an interview, be ready to discuss your previous experiences in detail. Think about scenarios where you've successfully supported clients and how you would approach the responsibilities outlined in the job description.
How to prepare for a job interview at Quo Vadis Trust
✨Show Your Experience
Be ready to discuss your previous experience working with vulnerable adults, particularly those with mental health needs. Share specific examples of how you've supported individuals in similar situations and the outcomes of your efforts.
✨Understand the Role
Familiarise yourself with the key responsibilities of a Supported Housing Officer. Be prepared to explain how you would manage a caseload, create tailored support plans, and liaise with external agencies effectively.
✨Demonstrate Empathy and Communication Skills
Highlight your ability to build trust and communicate effectively with clients. Prepare to discuss how you approach sensitive topics and ensure that clients feel heard and supported throughout their recovery journey.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation and its approach to supporting clients. This shows your genuine interest in the role and helps you understand how you can contribute to the team and the community.
