Supported Housing Officer

Supported Housing Officer

London Full-Time 20800 - 36400 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support adults with mental health needs to regain independence and manage their housing.
  • Company: Quo Vadis Trust is a housing charity dedicated to transforming lives in South East London.
  • Benefits: Enjoy a stable contract, meaningful work, skill development, and a supportive team culture.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in supported housing.
  • Qualifications: Experience with vulnerable adults or housing support; good communication and IT skills required.
  • Other info: Full-time role with a fixed-term contract until March 2026; driving licence needed.

The predicted salary is between 20800 - 36400 ÂŁ per year.

Job Description

Supported Housing Officer- £28,932.80-£30,090.11- Lewisham, London\\n\\nThe Role\\n\\nDo you have experience supporting adults with mental health or housing needs and know how to build trust quickly? Are you calm under pressure, organised with your caseload, and ready to help people move forward with their lives? If so, this Supported Housing Officer role could be exactly what you’re looking for.\\n\\nYou will manage a small caseload of adults living in supported accommodation across Lewisham.

You’ll provide practical and emotional support, clear tenancy advice and structured plans that help people regain independence.\\n\\nEvery day is different. One moment you might be welcoming a new resident, the next you could be helping someone set goals, attend appointments, or prepare to move into their own home. You’ll work both independently and as part of a friendly, experienced team.\\n\\nThis is meaningful work where you see real progress and real change.\\n\\nIf you’re ready to step into a position where your work has real purpose, apply today and help us make Lewisham a place people can truly call home.\\n\\nClosing date: Monday 16th February 2026.\\n\\nKey Responsibilities\\n\\nManage and key work an allocated group of clients\\nComplete support plans with clear, achievable goals\\nCarry out inductions, risk assessments and regular reviews\\nOffer guidance on benefits, housing and tenancy matters\\nKeep accurate records using the client database\\nConduct property, room and health & safety checks\\nRespond professionally to incidents or challenging situations\\nWork with external agencies and colleagues to provide joined-up support\\nTravel between schemes and provide occasional cover where needed\\nThe Organisation\\n\\nQuo Vadis Trust (QVT) is a specialist housing charity supporting people with mental health needs across South-East London.

We are committed to delivering high-quality housing and support services while creating a workplace where staff feel valued and supported.\\n\\nQVT has received Great Place to Work accreditation in 2023, and 2024, 2025 and won Best Employer at the Great British Care Awards in 2021. We are a Mindful Employer, Disability Confident, and hold Trusted Charity status at Level 2.\\n\\nThe Benefits\\n\\nSalary progression after probation.\\n35 hours per week on a rota.\\nSupportive team and hands-on management.\\nOngoing training and development.\\nFunded Enhanced DBS.\\nA role where you make a visible difference every day.\\nThe Person\\n\\nTo succeed as a Supported Housing Officer, you will bring:\\n\\nExperience in housing, support work or mental health services\\nClear communication and strong record keeping\\nPatience, empathy and resilience\\nConfidence with lone working\\nGood IT skills and Microsoft knowledge\\nFlexibility for rota and occasional unsociable hours\\nMost importantly, you care about helping people rebuild their lives

Supported Housing Officer employer: Quo Vadis Trust

Quo Vadis Trust is an exceptional employer, offering a supportive team culture and meaningful work that directly impacts the lives of vulnerable adults in South East London. With opportunities for professional growth and training in supported housing, employees can thrive in a stable environment while making a real difference in their community. Join us in Lewisham to help individuals regain their independence and build a brighter future.
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Contact Detail:

Quo Vadis Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Housing Officer

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals with mental health needs, rough sleepers, and care leavers. Understanding their unique situations will help you connect better during interviews and demonstrate your commitment to supporting them.

✨Tip Number 2

Network with professionals in the housing support sector. Attend local events or join online forums related to mental health and housing. This can provide valuable insights and potentially lead to referrals or recommendations for your application.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully supported vulnerable adults. Be ready to share specific examples that highlight your problem-solving skills and ability to create tailored support plans.

✨Tip Number 4

Research Quo Vadis Trust and their approach to supported housing. Understanding their mission and values will allow you to align your answers with their goals, showing that you're not just a good fit for the role, but also for the organisation.

We think you need these skills to ace Supported Housing Officer

Experience in supporting vulnerable adults
Knowledge of mental health issues
Ability to create tailored support plans
Strong communication skills
Organisational skills
IT literacy
Risk assessment capabilities
Understanding of housing and welfare benefits
Ability to build trust with clients
Teamwork and collaboration skills
Problem-solving skills
Flexibility to travel across sites
DBS clearance or willingness to undergo a check

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in supporting individuals with mental health needs and housing challenges.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience working with vulnerable adults. Include specific examples of how you've supported clients in similar roles, focusing on your ability to create tailored support plans and manage caseloads.

Write a Strong Cover Letter: In your cover letter, express your passion for helping individuals regain control of their lives. Mention your communication skills, organisational abilities, and any relevant qualifications or training that make you a suitable candidate for the role.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.

How to prepare for a job interview at Quo Vadis Trust

✨Show Your Empathy

As a Supported Housing Officer, you'll be working with vulnerable individuals. Make sure to demonstrate your empathy and understanding during the interview. Share examples of how you've supported people in challenging situations, highlighting your ability to connect with them on a personal level.

✨Know the Organisation

Research Quo Vadis Trust thoroughly before your interview. Understand their mission, values, and the specific challenges they address. This will not only show your genuine interest in the role but also help you tailor your responses to align with their goals.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think about past experiences where you've had to create support plans or manage difficult cases, and be ready to discuss these in detail.

✨Highlight Your Communication Skills

Effective communication is key in this role. Be prepared to discuss how you build trust with clients and liaise with external agencies. Provide examples of how you've successfully communicated complex information in an accessible way, ensuring everyone involved understands the situation.

Supported Housing Officer
Quo Vadis Trust
Location: London

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