Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and shape supported housing services, ensuring quality and compliance.
- Company: Quo Vadis Trust, a charity transforming lives through stable housing and support.
- Benefits: Competitive salary, direct impact on service development, and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in mental health care, team leadership, and compliance knowledge required.
- Other info: Join a passionate team dedicated to continuous improvement and quality service.
The predicted salary is between 36000 - 54000 £ per year.
Location: Southeast London boroughs, Croydon and Sidcup | Salary: Up to £45,000 | 35 hours per week
Step into a senior leadership role where you will shape how supported housing services are delivered, influence strategic direction and see the real impact of your decisions on people’s lives every day.
Are you experienced in mental health and supported housing and ready for broader operational responsibility? Do you want the authority to improve standards, guide managers and strengthen services across multiple schemes?
Quo Vadis Trust (QVT) supports over 250 people living with mental health needs across Southeast London. We provide safe homes and practical support that help individuals move towards greater independence. We are now looking for a Care & Support Manager to play a central role in strengthening and developing our Operations function.
If you are ready to take ownership of service quality and help shape the future of supported housing at QVT, we would welcome your application.
The role:
- Reporting to the COO, you will oversee our Operations team and help refine how our supported accommodation and care services are delivered.
- This is a permanent, full-time role, working 9am–5pm, Monday to Friday. The position is site-based across Southeast London, Croydon and Sidcup, with limited remote working. For the first six months, you may be based at our CR2 scheme.
- You will have the scope to review systems, strengthen compliance and support managers to deliver confident, consistent services. Your leadership will ensure schemes remain safe, well-managed and inspection-ready.
Key Responsibilities:
- You will strengthen safeguarding practice and ensure services consistently meet regulatory and legal standards. Through effective audits and oversight, you will reduce operational risk and build confidence across teams.
- By guiding Housing Managers and Officers, you will create a more capable and resilient management structure. Your support will help them handle tenancy matters, documentation and day-to-day challenges with clarity and consistency.
- You will improve how voids are managed and how new tenants are welcomed, creating smoother transitions and more stable services. By ensuring support plans and risk assessments clearly evidence progress, you will strengthen funding compliance and demonstrate real outcomes.
- You will also encourage tenant engagement and clear move-on planning, helping individuals build independence while improving overall service performance.
About our company:
At Quo Vadis Trust, we believe that stable housing and the right support can change lives. We are a registered charity (1116196) working across Southeast London, Croydon and Sidcup. Our focus is on providing safe, supportive homes for people living with mental health needs, delivered through well-run and values-led services. We are ambitious about quality and committed to continuous improvement.
The Benefits:
- Direct exposure to senior leadership and service development
- Opportunity to influence operational improvement during a key growth phase
- A role where your leadership has visible and lasting impact
The person:
- You will bring strong experience in mental health care and supported housing, alongside experience leading and developing teams.
- You will have sound knowledge of safeguarding, health and safety and compliance, ideally within a regulated service.
- You will be confident completing support and risk assessments, carrying out audits and managing performance.
- You will communicate clearly, remain calm under pressure and approach your work with empathy and professionalism.
- The ability to travel between sites and good IT skills, including MS Office, are essential.
- Relevant care management or housing qualifications (CiH) are desirable.
Care and Support Manager in London employer: Quo Vadis Trust
Contact Detail:
Quo Vadis Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care and Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care and support sector. Attend local events or online webinars to meet people who can give you insights or even refer you to opportunities at places like Quo Vadis Trust.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Show us how your experience aligns with their mission of supporting individuals with mental health needs. Tailor your responses to highlight your leadership skills and operational expertise.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your past experiences in mental health and supported housing. We want to see how you’ve made an impact in previous roles, so be ready to share specific examples!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for the Care & Support Manager position at QVT.
We think you need these skills to ace Care and Support Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care & Support Manager role. Highlight your experience in mental health and supported housing, and show us how your skills align with our mission at Quo Vadis Trust.
Showcase Your Leadership Skills: We want to see how you've led teams and improved services in your previous roles. Share specific examples of how you've guided managers or enhanced service delivery, as this is key for the position.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep track of all applications and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Quo Vadis Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health care and supported housing. Familiarise yourself with the specific challenges and regulations in the sector, especially those relevant to Quo Vadis Trust. This will show that you're not just interested in the role but also understand the impact of your decisions on people's lives.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you've improved service quality or guided managers through challenges. Be ready to discuss your approach to building a resilient management structure and how you can support others in their roles.
✨Demonstrate Your Problem-Solving Abilities
Think of specific scenarios where you've tackled operational risks or improved compliance. Be prepared to share how you’ve handled tenancy matters or managed voids effectively. This will highlight your ability to create smoother transitions for new tenants and ensure services run seamlessly.
✨Engage with Their Mission
Quo Vadis Trust is all about changing lives through stable housing and support. Show your passion for this mission during the interview. Discuss how you would encourage tenant engagement and support individuals in building their independence, aligning your values with theirs.