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- Tasks: Manage client relationships and ensure exceptional service delivery for a portfolio of key clients.
- Company: Join a leading international professional services firm with a global presence.
- Benefits: Dynamic work environment, exposure to cross-jurisdictional services, and career growth opportunities.
- Other info: Work from the London office 4 days a week with a US-shift pattern.
- Why this job: Become a trusted contact for international clients and elevate their satisfaction.
- Qualifications: 5-6 years in corporate services with strong interpersonal skills and an undergraduate degree.
The predicted salary is between 55000 - 65000 £ per year.
Our client is a leading international professional services firm with a global presence, providing legal, corporate, and fiduciary services to sophisticated corporate and financial clients. They are seeking a high-calibre Client Relationship Manager to join their London office and act as a central point of contact for a portfolio of key clients. Based in the London office, the Client Relationship Manager will be responsible for the maintenance and growth of a defined portfolio of clients, including all non-legal communications (as related to non-billable work) and proactive relationship management to elevate client satisfaction, protect existing relationships, and expand service lines across the firm. The role also includes ad hoc responsibilities as determined by Senior Management. This is a premium, client-facing role requiring a strategic and highly organised individual who can manage client relationships, handle all non-legal communications, and support the expansion of services within their portfolio. The position involves close collaboration with senior colleagues and the broader professional services team to ensure client satisfaction and seamless service delivery.
Duties & Responsibilities
- Ensure overall health of the client portfolio with respect to compliance with government and statutory requirements, internal KYC/CDD, and maintenance of accounts receivable.
- Build trusted relationships with clients through proactive and exceptional service, acting as their go-to contact for all non-legal queries and workflows.
- Serve as a key point of contact between the client, the professional services team, and the law firm, supporting all administrative and compliance matters, including client portals, billing enquiries, and other non-billable assistance.
- Collaborate with Relationship Partners and senior colleagues to strategise on cross-selling and expansion opportunities across the firm’s services, developing an in-depth understanding of client businesses and needs.
- Promote the firm’s marketing materials to clients and intermediaries as appropriate, and partner with internal marketing teams on client engagement initiatives.
- Participate in ad hoc projects and broader initiatives as required by Senior Management.
Person Specification
- Corporate Services experience is essential – candidates from banking, private wealth, pensions, or unrelated sectors will not be considered.
- Minimum 5–6 years’ experience with strong tenure in previous roles (ideally within one or two organisations).
- Undergraduate degree required.
- Experienced and confident in client-facing roles, acting as a trusted primary contact for a portfolio of clients.
- Able to work from the London office 4 days per week, with a US-shift pattern (approx. 10:00–10:30 start).
- Naturally driven, ambitious, and results-oriented, with excellent interpersonal and soft skills.
- Broad understanding of corporate services, with training provided for cross-selling opportunities.
Why Apply?
- Join a globally recognised professional services firm in a highly visible, client-facing role.
- Manage a key client portfolio and become a trusted point of contact for international clients.
- Work in a dynamic, high-performing team with exposure to cross-jurisdictional services and collaboration opportunities.
Client Relationship Manager (Corporate Services) in London employer: Quix Recruitment Group
Contact Detail:
Quix Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager (Corporate Services) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the corporate services sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their services and think about how you can contribute to client satisfaction and relationship management. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Client Relationship Manager, you'll need to be articulate and confident. Role-play with a friend or use online resources to refine your pitch and responses to common interview questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job.
We think you need these skills to ace Client Relationship Manager (Corporate Services) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Manager role. Highlight your experience in corporate services and client-facing roles, showcasing how you've built trusted relationships and managed portfolios.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your proactive service and strategic thinking in client management.
Showcase Your Soft Skills: In a client-facing role, soft skills are key! Make sure to highlight your interpersonal skills and ability to communicate effectively. We want to see how you can elevate client satisfaction and collaborate with teams.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get you started on this exciting journey with us!
How to prepare for a job interview at Quix Recruitment Group
✨Know Your Clients Inside Out
Before the interview, take the time to research the firm’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can build trusted relationships and elevate client satisfaction.
✨Showcase Your Communication Skills
As a Client Relationship Manager, you'll be the go-to contact for non-legal queries. Prepare examples of how you've effectively communicated with clients in the past, especially in resolving issues or expanding service lines.
✨Demonstrate Strategic Thinking
Be ready to discuss how you would approach cross-selling opportunities within the firm’s services. Think about specific strategies you’ve used before to identify and act on growth opportunities in client portfolios.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and client management skills. Practice responding to hypothetical scenarios where you need to manage client expectations or handle compliance matters effectively.