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- Tasks: Lead transformative CX projects and shape Broadpin's presence in the UK.
- Company: Fast-growing consultancy redefining Customer Experience across industries.
- Benefits: Influence impactful projects, professional growth, and a collaborative team culture.
- Why this job: Make a real difference in customer journeys with top-tier technologies.
- Qualifications: Extensive experience in enterprise-grade CX applications and strong consulting skills.
- Other info: Join a culture of trust, empathy, and innovation for lasting business value.
The predicted salary is between 36000 - 60000 £ per year.
Broadpin is a fast-growing consultancy redefining Customer Experience (CX) across industries. We design, build, and scale intelligent CX ecosystems that empower businesses to deliver seamless, end-to-end customer journeys. Our mission is to become the world's most trusted Oracle partner, turning complexity into clarity and creating real business value through technology.
As a Senior Consultant | Customer Experience Solutions based in London, you will join a team of 25+ CX specialists delivering large-scale transformation programs for leading enterprises. Our expertise spans marketing automation, customer data platforms, sales enablement, CPQ, commerce, subscription management, service solutions, field operations, intelligent advisory tools, and AI-driven experiences—working with top-tier technologies, including Oracle and other market leaders. This role goes beyond project delivery. You will help shape Broadpin's CX presence in the UK, combining deep solution expertise with a mindset to drive sustainable growth.
Requirements
- Extensive hands-on experience with enterprise-grade CX applications across complex landscapes
- Proven ability to own solution design and lead client conversations at senior stakeholder level
- Strong consulting skills: translating complex CX challenges into clear, scalable, human-centered solutions
- Experience in large-scale CX transformation programs with a focus on scalability, governance, and adoption
- Entrepreneurial mindset: comfortable shaping offerings, defining best practices, and contributing to go-to-market strategies
- Ability to mentor and support others, establish standards, and build credibility in the market
- Excellent communication and relationship-building skills
Benefits
- Opportunity to influence and grow Broadpin's CX practice in the UK
- Work on impactful projects for leading enterprise customers across energy, manufacturing, automotive, logistics, and industrial services
- Join a collaborative team that values clarity, ownership, and long-term impact
- Contribute to thought leadership and innovation in the UK CX space
- Professional growth through mentoring, leadership opportunities, and shaping strategic offerings
- Be part of a culture that combines trust, empathy, and technology to create lasting business value
Senior Consultant | Customer Experience Solutions employer: Quistor
Contact Detail:
Quistor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant | Customer Experience Solutions
✨Tip Number 1
Network like a pro! Reach out to current employees at Broadpin or in the CX field on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your experience with enterprise-grade CX applications. We want to see how you've tackled complex challenges and delivered results.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you can contribute to Broadpin's mission and growth. We love candidates who can clearly articulate their vision for enhancing customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of our team.
We think you need these skills to ace Senior Consultant | Customer Experience Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Consultant in Customer Experience Solutions. Highlight your hands-on experience with enterprise-grade CX applications and any large-scale transformation projects you've led. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about redefining customer experience and how you can contribute to Broadpin's growth. Be sure to mention your entrepreneurial mindset and consulting skills—these are key for us!
Showcase Your Communication Skills: Since this role involves leading client conversations at a senior level, it's crucial to demonstrate your excellent communication skills. Use clear, concise language in your application and provide examples of how you've built relationships in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team at Broadpin!
How to prepare for a job interview at Quistor
✨Know Your CX Stuff
Make sure you brush up on your knowledge of customer experience solutions, especially those related to enterprise-grade applications. Familiarise yourself with the latest trends and technologies in the CX space, particularly Oracle products, as this will show your passion and expertise during the interview.
✨Showcase Your Consulting Skills
Prepare to discuss specific examples where you've translated complex CX challenges into clear, scalable solutions. Think about how you’ve led client conversations at a senior level and be ready to share these experiences. This will demonstrate your ability to own solution design and engage effectively with stakeholders.
✨Emphasise Your Entrepreneurial Mindset
Broadpin is looking for someone who can shape offerings and contribute to go-to-market strategies. Be prepared to talk about times when you've taken initiative or driven change in previous roles. Highlight any experience you have in mentoring others or establishing best practices, as this aligns with their focus on growth and leadership.
✨Build Rapport and Communicate Clearly
Strong communication and relationship-building skills are key for this role. Practice articulating your thoughts clearly and confidently. During the interview, make an effort to connect with your interviewers—ask insightful questions and listen actively. This will help you establish credibility and show that you value collaboration.
