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- Tasks: Lead transformative CX projects and shape Broadpin's presence in the UK.
- Company: Fast-growing consultancy redefining Customer Experience across industries.
- Benefits: Influence impactful projects, professional growth, and a collaborative team culture.
- Why this job: Make a real impact on leading enterprises and drive sustainable growth.
- Qualifications: Extensive experience with enterprise-grade CX applications and strong consulting skills.
- Other info: Join a culture of trust, empathy, and innovation in the CX space.
The predicted salary is between 36000 - 60000 £ per year.
Broadpin is a fast-growing consultancy redefining Customer Experience (CX) across industries. We design, build, and scale intelligent CX ecosystems that empower businesses to deliver seamless, end-to-end customer journeys. Our mission is to become the world's most trusted Oracle partner, turning complexity into clarity and creating real business value through technology.
As a Senior Consultant | Customer Experience Solutions based in London, you will join a team of 25+ CX specialists delivering large-scale transformation programs for leading enterprises. Our expertise spans marketing automation, customer data platforms, sales enablement, CPQ, commerce, subscription management, service solutions, field operations, intelligent advisory tools, and AI-driven experiences—working with top-tier technologies, including Oracle and other market leaders.
This role goes beyond project delivery. You will help shape Broadpin's CX presence in the UK, combining deep solution expertise with a mindset to drive sustainable growth.
Requirements- Extensive hands-on experience with enterprise-grade CX applications across complex landscapes
- Proven ability to own solution design and lead client conversations at senior stakeholder level
- Strong consulting skills: translating complex CX challenges into clear, scalable, human-centered solutions
- Experience in large-scale CX transformation programs with a focus on scalability, governance, and adoption
- Entrepreneurial mindset: comfortable shaping offerings, defining best practices, and contributing to go-to-market strategies
- Ability to mentor and support others, establish standards, and build credibility in the market
- Excellent communication and relationship-building skills
- Opportunity to influence and grow Broadpin's CX practice in the UK
- Work on impactful projects for leading enterprise customers across energy, manufacturing, automotive, logistics, and industrial services
- Join a collaborative team that values clarity, ownership, and long-term impact
- Contribute to thought leadership and innovation in the UK CX space
- Professional growth through mentoring, leadership opportunities, and shaping strategic offerings
- Be part of a culture that combines trust, empathy, and technology to create lasting business value
Senior Consultant | Customer Experience Solutions in London employer: Quistor
Contact Detail:
Quistor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant | Customer Experience Solutions in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the CX space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can highlight your past projects and successes in CX solutions. This is your chance to shine and demonstrate how you can add value to Broadpin's mission of redefining customer experience.
✨Tip Number 3
Prepare for those interviews! Research Broadpin thoroughly and come armed with insights about their current projects and challenges. We want to see you not just as a candidate, but as someone who can contribute to our vision right from the get-go.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and being part of something special at Broadpin.
We think you need these skills to ace Senior Consultant | Customer Experience Solutions in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Consultant in Customer Experience Solutions. Highlight your hands-on experience with enterprise-grade CX applications and any large-scale transformation projects you've been part of. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about redefining customer experience and how you can contribute to Broadpin's growth. Be sure to mention your entrepreneurial mindset and consulting skills, as these are key for us.
Showcase Your Communication Skills: Since this role involves leading client conversations at a senior level, it's crucial to demonstrate your excellent communication skills. Whether it's in your CV or cover letter, make sure to convey complex ideas clearly and effectively. We love clarity!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Quistor
✨Know Your CX Stuff
Make sure you brush up on the latest trends and technologies in Customer Experience. Familiarise yourself with enterprise-grade CX applications and be ready to discuss how you've tackled complex challenges in previous roles.
✨Showcase Your Consulting Skills
Prepare examples that highlight your ability to translate complex CX issues into clear, scalable solutions. Think about times when you've led client conversations at a senior level and how you navigated those discussions.
✨Demonstrate Your Entrepreneurial Mindset
Be ready to talk about how you've shaped offerings or defined best practices in your past roles. Broadpin is looking for someone who can contribute to go-to-market strategies, so think of innovative ideas you could bring to the table.
✨Build Relationships
Excellent communication and relationship-building skills are key. Prepare to discuss how you've mentored others or established credibility in your field. Show them that you can connect with clients and colleagues alike!