Warehouse Manager

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.

Benefits:

• Medical Insurance - multiple plans to choose from
• Dental & Vision Insurance
• Short Term Disability & Long Term Disability Options
• Life Insurance
• Generous PTO plan
• Paid Holidays
• 401K
• 401K match
• Competitive Pay

Position: Logistics, Dispatch & Warehouse Manager

Location: Quipt Home Medical Corporate Office - Wilder, KY

Schedule: Monday-Friday 8:30am to 5:00pm

Summary/Objective: The Logistics, Dispatch and Warehouse Manager is responsible for ensuring delivering a superior service to our customers with the delivery of home medical equipment in a professional, efficient, and timely manner. The position has oversight of the efficiency, accuracy and accountability of our inventory assets.

Essential Responsibilities:

• Patient focused to live out our mission of exceeding expectations, enriching lives.
• Proven ability to lead, engage and build a strong team to make a meaningful difference in the delivery of medical equipment to our customers/patients in the home setting.
• Strong analytical skills to manage our daily delivery routes, productivity metrics.
• Dispatch orders in a timely manner while driving efficiency.
• Critical Thinking skills to identify and solve problems to ensure customers receive excellent care and friendly service with the delivery of their home medical equipment needs.
• Serves as a Champion for employee and patient Safety in our vehicles, warehouse, offices and in our patient home setting.
• Supports all departments as a team leader to meet patient/referral expectations regarding service.
• Ensures Quipt Policies and Procedures are adhered to along with reporting requirements for DOT, FDA, Insurance Plans and JCAHO accreditation requirements.
• Maintains a clean, well-organized warehouse including outside the facility.
• Ensure all Medical Equipment Products are clean and function tested to manufacturer specifications prior to delivery.
• Creates and manages weekly work schedules including on call after-hours schedules for service techs and participates in on call rotation.
• Ensures proper inventory levels are maintained to meet patient needs.
• Ensures delivery vehicles are properly maintained and safety standards are met.
• Provides ongoing training for technicians to keep current on all equipment and policies & procedures.
• Ensures performance evaluations to the team along with recognizing top performers and coaching overall performance upward.
• Responsible to manage staffing levels including recruit, hire and performing interviews as needed.
• Covers deliveries and service calls during and after hours as needed.

Other Duties:

• Create and review purchase requests to ensure accuracy prior to submission to purchasing department.
• Dispatch deliveries to technicians utilizing logistics software to ensure timely deliveries to patients.
• Accurate receiving and shipping of incoming/outgoing products through appropriate distribution channels.
• Perform inventory counts as directed to comply with purchasing and finance requirements.

Requirements:

Physical Requirements:

• Ability to perform repetitive tasks: keyboarding, telephone usage, stair climbing, reaching, bending, squatting, etc.
• May be required to lift 75lbs or less.
• Must possess a valid driver's license and be able to operate company vehicles.

Computer Skills: Excel, Word and General computer skills

Minimum Job Qualifications:

• High school or equivalent
• Driver's License (Required)
• Clean Motor Vehicle Report
• Must be able to pass background check
• Must regularly lift and/or move up to 50 pounds.
• Ability to perform in a fast paced environment
• Ability to work independently and complete assignments timely and accurately
• ON-CALL ROTATION IS REQUIRED

Expected Behaviors:

• Provides Exceptional Customer Service
• Must be kind and empathetic with patients
• Provides patient services at highest quality.
• Team player who is able to multitask
• Independent worker capable of good, quick decision making skills.
• Good communication skills with patients, referral sources and co-workers
• Professional appearance and positive attitude are essential!

*All hires are contingent on a successful background check and Quipt is an equal opportunity employer.