At a Glance
- Tasks: Support the travel sales team by booking bespoke luxury holidays and creating detailed itineraries.
- Company: Join Quintessentially, the leading luxury lifestyle management group known for excellence.
- Benefits: Gain experience in luxury travel with a prestigious company and develop your industry knowledge.
- Other info: Flexible hours and opportunities for networking in the luxury travel sector.
- Why this job: Perfect for travel enthusiasts wanting to learn about exclusive destinations and high-end service.
- Qualifications: No prior travel experience needed; just a passion for travel and a willingness to learn.
The predicted salary is between 25000 - 32000 £ per year.
Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail.
As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services.
Our Mission: We elevate lives by granting access to the very best that life has to offer and creating unforgettable moments through unparalleled personalisation and attention to detail.
Our Personality:
- Curious: Our innate drive to learn and grow elicits innovation. Culturally attuned and inquisitive by nature, we seek always-on inspiration to deliver ideas impactfully.
- Proud: Drawing upon our British heritage, we celebrate our accomplishments in a sophisticated and discerning manner that is executed through everything from our people to our communications.
- Connected: Relationships are at the core of who we are. We make meaningful and lasting connections on a global scale between people, places, and perspectives that make an impact.
Our Values:
- Expertise and industry knowledge: Always at the forefront of industry trends, our team of experts has the most extensive knowledge in the luxury sector. This enables us to service the most discerning individuals, create exceptional brand and travel experiences, and provide unparalleled corporate concierge support.
- Attention to detail: We know it’s the smallest touches that make the biggest difference. That’s why we’re committed to providing an exceptional service through the highest level of attention to detail.
- Member-first and client-focused: Our members and clients are our raison d’être. They place their trust in us, so we place them at the heart of everything we do.
- Pursuit of perfection: We know all our clients expect nothing but the best. That’s why we strive not only for excellence but to exceed all expectations.
- Philanthropic activity: We believe in the power of philanthropy and aim to contribute positively by leveraging our knowledge and influence across the luxury landscape.
Job summary: Quintessentially Travel provides an elite travel booking service to members of the Quintessentially concierge as well as non-members. Booking tailor made bespoke holidays from the ordinary to the extraordinary; we provide exclusive access to the globe's finest hotels, luxury villas and retreats. The role is acting as support to the travel sales team and presents an excellent opportunity to work for a prestigious company in the luxury travel field.
Key duties:
- Acting as support for the sales team with booking processes
- Liaising with Sales Consultants on their sales and keeping record of these
- Calculation of quarterly and annual incentive prize scheme across various areas of the company
- Assisting the Sales Consultants with additional office tasks
- Creating detailed, often complex, itineraries for a variety of destinations and clients
- Liaising with worldwide hotels, lodges and ground agents in order to find out rates and availability
- Liaising with Quintessentially Lifestyle Managers
- Comprehensively capturing all client information as required by the system
- Working to tight deadlines, in an accurate and time efficient manner
- General administrative tasks
- Assistance where required with the emergency phone rota
Skills & knowledge sought: This is an entry level role into the world of luxury travel. Previous travel knowledge is a bonus.
Requirements:
- Confident self-starter
- Preferred knowledge of a sales and/or luxury travel working environment
- Administrative knowledge
- Excellent verbal and written communication skills and telephone manner
- Proficient IT skills, confident with Microsoft office programs, especially Word and Excel
- Excellent attention to detail and a quick worker
- Excellent time management
- Hard working, organised and ability to multi-task
- Willingness to learn with a positive outlook
- A passion for travel and a desire to develop your knowledge of suppliers and destinations through desk research, study of specialist consumer and industry publications, industry networking, and regularly update your travel colleagues including formal training sessions.
Hours of work: Contractual hours are from 0900 to 1730 Monday – Friday. However, it may be the case that in order to fulfil the duties of the role, different or additional hours may be necessary.
Travel Operations Executive in Slough employer: Quintessentially
Quintessentially is an exceptional employer that values dedication and professionalism, offering a vibrant work culture where employees can thrive. With a focus on personal growth and development, team members are encouraged to enhance their skills while enjoying the unique advantage of working in a luxury environment that prioritises high-value Member experiences. Join us in a role that not only promises meaningful interactions but also fosters a supportive community dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Operations Executive in Slough
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Quintessentially who are looking for fresh talent for roles like Travel Operations Executive.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Quintessentially and give you a leg up for your Travel Operations Executive application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Operations Executive openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Operations Executive in Slough
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Operations Executive role at Quintessentially.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Operations Executive position at Quintessentially.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Quintessentially.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Quintessentially's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Operations Executive.
How to prepare for a job interview at Quintessentially
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Quintessentially.
