At a Glance
- Tasks: Be the friendly face of our customer care team, providing top-notch service.
- Company: Join Quintessential Brands UK Group Ltd, a vibrant and dynamic workplace.
- Benefits: Flexible shifts, competitive pay, and a supportive team environment.
- Other info: Perfect for students looking for evening and weekend work.
- Why this job: Make a difference by helping customers and building relationships.
- Qualifications: Great communication skills, numerate, and computer savvy.
The predicted salary is between 20000 - 25000 £ per year.
QUINTESSENTIAL BRANDS UK GROUP LTD is seeking a motivated receptionist in Tonbridge and Malling. You will act as the first point of contact for customers, providing high-quality service at The Angel Centre.
The ideal candidate will have excellent communication skills, be numerate, computer literate, and able to work flexible shifts including evenings and weekends.
Responsibilities include:
- Customer care
- Handling cash transactions
- Maintaining good communication with the team
Reception & Customer Care Specialist (Evenings/Weekends) employer: QUINTESSENTIAL BRANDS UK GROUP LTD
At QUINTESSENTIAL BRANDS UK GROUP LTD, we pride ourselves on fostering a vibrant work culture that values teamwork and customer satisfaction. Located in the heart of Tonbridge and Malling, our company offers flexible working hours, competitive benefits, and ample opportunities for personal and professional growth, making it an ideal place for those looking to make a meaningful impact in customer care.
Contact Details:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Customer Care Specialist (Evenings/Weekends)
✨Tip Number 1
Make sure to research QUINTESSENTIAL BRANDS UK GROUP LTD before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, being able to articulate your thoughts clearly and confidently is key. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Be ready to showcase your flexibility. Since the job requires working evenings and weekends, highlight any previous experience where you've successfully managed a flexible schedule or adapted to changing circumstances.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Reception & Customer Care Specialist (Evenings/Weekends)
Some tips for your application 🫡
Show Off Your Communication Skills:Since you'll be the first point of contact for customers, make sure your application highlights your excellent communication skills. Use clear and friendly language to demonstrate how you can provide high-quality service.
Flexibility is Key:We know that the role requires flexible shifts, so don’t forget to mention your availability in your application. Let us know when you can work evenings and weekends, as this will show you're ready to jump in when needed.
Be Numerate and Tech-Savvy:As you'll be handling cash transactions, it’s important to showcase your numeracy skills. Also, mention any computer literacy you have, especially if you’re familiar with customer management systems or point-of-sale software.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at QUINTESSENTIAL BRANDS UK GROUP LTD
✨Know Your Customer Care Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you would handle different customer scenarios, as this role is all about providing high-quality service. Think of examples from your past experiences that showcase your ability to resolve issues and keep customers happy.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to prepare a few anecdotes that highlight your ability to communicate effectively with both customers and team members. Remember, it’s not just what you say, but how you say it!
✨Flexibility is Key
This role requires working evenings and weekends, so be prepared to discuss your availability. Highlight your willingness to adapt to different shifts and how you manage your time effectively. This shows that you’re committed and ready to meet the demands of the job.
✨Get Familiar with Cash Handling
As you'll be handling cash transactions, it’s important to demonstrate your numeracy skills. Brush up on basic maths and be ready to talk about any previous experience you have with cash handling. If you can, mention any systems or processes you’ve used in the past to ensure accuracy.
