At a Glance
- Tasks: Serve delicious food and provide exceptional hospitality in a fun, fast-paced environment.
- Company: Join Shake Shack, a vibrant community-focused burger stand with a unique culture.
- Benefits: Competitive pay, flexible hours, free food on breaks, and career development opportunities.
- Other info: Grow with us through training and earn certifications while having fun!
- Why this job: Kickstart your career in hospitality while enjoying a positive and supportive work atmosphere.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
The predicted salary is between 25000 - 30000 £ per year.
Location: 121-122 Broad St, Reading, RG1 2BD, United Kingdom.
Stand For Something Good With Us! We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community‑gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Team Member who loves to serve!
As a Shack Team Member, you will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay. You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours. Get on the fast track to become a Shack Trainer and Cross Trainer at a pace that YOU have the opportunity to drive!
Qualifications- No previous experience required!
- Previous hospitality and/or food service experience, a plus
- Ability to learn quickly in fast‑paced, high volume environment
- Self‑motivated achiever interested in taking on additional roles and responsibilities
- Open availability is strongly desired
- Must be dedicated to excellence and hospitality
- If you have the personality and pace to work as a team member in this fast‑paced environment then working for Shake Shack could be the start of an amazing career in hospitality
- Motivation to learn and grow in a professional, high volume, team‑oriented environment
- Must demonstrate reliability to deliver service in a fast, friendly and accurate manner
- Food preparation, cooking and cleaning – delivering exceptional hospitality to our guests
- Competitive hourly pay aligned to age‑based rates:
- £9.00 per hour for Team Members under 18
- £11.85 per hour for Team Members aged 18–20
- £12.71 per hour for Team Members aged 21 and over (National Living Wage)
- On successful completion of training across four certifications, the hourly rate increases by 50p per hour
- Bonus scheme
- Company pension
- EAP (employee assistance programme)
- Career development opportunities – we are growing!
- Free drinks and food on lunch breaks and 30% staff discount on food outside of work
- Part and full‑time work with flexible hours
Join a unique team with a culture unlike any other!
Hospitality Team Member — Grow with Training & Perks in Reading employer: QUINTESSENTIAL BRANDS UK GROUP LTD
At Shake Shack, located in the heart of Reading, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. With comprehensive training programs, competitive pay, and opportunities for career advancement, we empower our staff to grow and excel in a fast-paced environment. Enjoy perks like free meals during shifts, a generous staff discount, and the chance to be part of a community that truly 'Stands for Something Good.'
Contact Details:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member — Grow with Training & Perks in Reading
✨Tip Number 1
Get to know the company culture! Before your interview, check out Shake Shack's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your hospitality skills! Since this role is all about serving guests, think of examples from your past experiences where you went above and beyond for someone. Share these stories during your interview to highlight your dedication to excellent service.
✨Tip Number 3
Be ready to showcase your enthusiasm! Shake Shack loves positive vibes, so let your passion for food and hospitality shine through. A friendly attitude can make a huge difference in how you’re perceived by the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Shake Shack family. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Team Member — Grow with Training & Perks in Reading
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for hospitality and working with a team.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills that match what we're looking for. Even if you don't have previous experience, focus on your willingness to learn and grow with us!
Keep It Clear and Concise:We appreciate a straightforward application. Keep your answers clear and to the point, while still showcasing your passion for the role. Remember, we’re looking for team members who can communicate effectively!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with Shake Shack!
How to prepare for a job interview at QUINTESSENTIAL BRANDS UK GROUP LTD
✨Know the Shack Culture
Before your interview, take some time to understand Shake Shack's philosophy of 'Standing for Something Good.' Familiarise yourself with their commitment to quality food and exceptional hospitality. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a potential Team Member, it's crucial to demonstrate your passion for hospitality. Be ready to share examples of how you've provided excellent service in the past, even if it's from a different context. A positive attitude and enthusiasm can go a long way in making a great impression!
✨Prepare for Fast-Paced Scenarios
Since Shake Shack operates in a high-volume environment, be prepared to discuss how you handle pressure and multitasking. Think of specific situations where you've successfully managed multiple tasks at once, and be ready to share those experiences during the interview.
✨Ask About Growth Opportunities
Shake Shack offers various training and career development opportunities. Show your ambition by asking about the paths available for growth within the company. This not only demonstrates your interest in advancing but also aligns with their goal of nurturing talent within their team.
