At a Glance
- Tasks: Lead and develop a team of field engineers in Fire & Security systems.
- Company: Join a fast-paced, growing organisation with a focus on excellence.
- Benefits: Up to £45k salary, company vehicle, benefits, and holidays.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Step into a key leadership role and make a real impact.
- Qualifications: Strong technical background in Fire & Security engineering and team leadership experience.
The predicted salary is between 45000 - 45000 £ per year.
Location: Cobalt 8, 14 Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, NE27 0QJ, United Kingdom
Job Category: JR039
Up to £45k | Company Vehicle Provided | Permanent Position | Company Benefits & Holidays | Full-Time
We are seeking an experienced and technically strong Area Engineering Manager with a background in Fire & Security systems to lead and develop a team of field engineers across a defined geographic region. This is a key leadership role within the business, responsible for ensuring excellent service delivery, strong technical performance, and high operational standards across all engineering activity.
You will act as the primary field-based leader, supporting engineers day-to-day while driving performance across revenue, efficiency, compliance, and customer satisfaction. This is an excellent opportunity for a senior engineer or supervisor ready to step into a wider operational leadership role, or an existing manager looking for a fresh challenge in a fast-paced, growing organisation.
Key Responsibilities:- Lead, support, and develop a team of field engineers across the region
- Carry out regular 1-2-1s, performance reviews, and ongoing coaching
- Support recruitment, onboarding, and technical training of new engineers
- Provide hands-on technical guidance and mentorship in the field
- Manage engineer availability and support on-call rota planning
- Oversee daily engineering operations and workload allocation
- Ensure all jobs are completed within SLA and service expectations
- Manage escalations, urgent callouts, and complex technical issues
- Attend customer sites where required to support engineers or resolve issues
- Ensure accurate and timely job updates within internal systems (CASH)
- Drive and improve area performance across key operational metrics:
- Engineer productivity and revenue delivery
- First time fix rates and technical quality of repairs
- Effective utilisation and scheduling of engineers
- Reduction of open calls, backlog, and overdue work
- Identify underperformance and implement improvement plans
- Ensure all engineering work meets industry and company standards
- Conduct audits, site checks, and toolbox talks
- Support accident investigations and ensure proper reporting procedures
- Ensure RAMS, safe systems of work, and compliance procedures are followed
- Support Regional Contracts Manager with key client relationships
- Attend client and operational meetings when required
- Proactively resolve service issues before escalation
- Maintain strong communication with internal and external stakeholders
- Strong technical background in Fire & Security engineering
- Experience leading, supervising, or mentoring engineering teams
- Solid understanding of industry standards, compliance, and best practices
- Experience working in a fast-paced service or field-based environment
- A hands-on, supportive leader who leads by example
- Technically confident and solution-focused
- Highly organised and performance-driven
- Strong at problem-solving and decision-making under pressure
- Motivated to improve both people and operational performance
Area Engineering Manager (Fire and Security) in Newcastle upon Tyne employer: QUINTESSENTIAL BRANDS UK GROUP LTD
Join a dynamic and fast-paced organisation as an Area Engineering Manager in the vibrant Cobalt Business Park, Newcastle Upon Tyne. We pride ourselves on fostering a supportive work culture that prioritises employee development through ongoing training and mentorship, alongside competitive benefits including a company vehicle and generous holidays. This role not only offers the chance to lead a talented team but also provides opportunities for personal growth and the satisfaction of delivering exceptional service in the Fire and Security sector.
Contact Details:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Area Engineering Manager (Fire and Security) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local meetups or online webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! If you’ve got a strong technical background, consider creating a portfolio that highlights your past projects and achievements. This can really set you apart when you’re chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions related to leadership and technical challenges in fire and security. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Area Engineering Manager (Fire and Security) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Fire & Security systems and leadership roles. We want to see how your background aligns with the key responsibilities of the Area Engineering Manager position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved performance in previous positions. We love a good story!
Showcase Your Technical Skills:Don’t forget to emphasise your technical expertise in Fire & Security engineering. We’re looking for someone who can provide hands-on guidance, so let us know about your relevant skills and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at QUINTESSENTIAL BRANDS UK GROUP LTD
✨Know Your Fire & Security Systems
Make sure you brush up on your technical knowledge of fire and security systems. Be prepared to discuss specific technologies, standards, and compliance issues relevant to the role. This will show that you’re not just a leader but also technically savvy.
✨Demonstrate Leadership Experience
Think of examples from your past where you successfully led a team or managed projects. Be ready to share how you supported your team, handled performance reviews, and drove improvements. This will highlight your leadership style and effectiveness.
✨Showcase Problem-Solving Skills
Prepare to discuss challenging situations you've faced in previous roles, especially those involving urgent callouts or complex technical issues. Explain how you approached these problems and what the outcomes were, demonstrating your ability to think on your feet.
✨Engage with Questions
Have a few thoughtful questions ready for the interviewers about their operations, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
