At a Glance
- Tasks: Welcome customers and deliver thrilling outdoor adventures while ensuring their safety.
- Company: Join a fun and dynamic team at a leading outdoor adventure company.
- Benefits: Earn £13.45 per hour, enjoy 28 days holiday, and receive comprehensive training.
- Other info: Flexible part-time hours with opportunities for growth and a supportive work environment.
- Why this job: Make unforgettable memories for customers while working outdoors and developing valuable skills.
- Qualifications: Enthusiastic team player with excellent communication skills and a passion for outdoor activities.
The predicted salary is between 13.45 - 13.45 £ per hour.
JOB INFORMATION
- Hours: Minimum 16 hours per 4 weeks - part time/weekend and holiday availability essential
- Contract: Fixed Term
- Pay: £13.45 per hour (after training for 18+)
- Holiday: 28 days per annum, calculated pro-rata
WHAT YOU'LL BE DOING (FULL (AND FUN!) TRAINING PROVIDED)
- Welcome customers and provide customer WOW whilst you prepare them to take part in their activity
- Deliver the adventure, ensuring an amazing customer experience
- Host schools and education groups, helping children to take new adventures and overcome their fears
- Minimise customer complaints and maximise satisfaction
- Ensure all participants are safely conducting themselves and assist participants where necessary
- Carry out emergency drills in accordance with company directives and training
- Ensure all landing sites are maintained to the correct standard
- Help with local marketing as required by the Site Manager/Deputy Manager
- Carry out course checks and record/report findings
- Caring for equipment and facilities
WHAT YOU'LL NEED
- A ‘customer comes first’ attitude with drive and enthusiasm to achieve customer WOW
- Safety conscious frame of mind, with a professional outlook
- Able to work under own initiative without supervision
- Excellent interpersonal and communication skills
- High standard of personal hygiene and appearance
- Enthusiastic team player who is able to work with other colleagues in a dynamic working environment
- A cheerful disposition, even when under pressure
- Must like working outdoors and have a good head for heights
- Must be able to demonstrate attention to detail and ability to diligently follow procedures
- To be able to get to site – which may mean having your own transport as some of our sites are remote without public transport links
- Able to perform all physical duties (with reasonable adjustments where required)
AMAZING BENEFITS
- Real Living Wage once trained for 18+
- Mountain Equipment Go Ape branded uniform supplied during your employment
- Training Package – we offer an extremely comprehensive online and practical training package to ensure you succeed in your role
Instructor - Buxton employer: QUINTESSENTIAL BRANDS UK GROUP LTD
Join our vibrant team at Go Ape in Buxton, where we prioritise a fun and supportive work culture that empowers you to deliver unforgettable outdoor experiences. With comprehensive training, competitive pay, and the opportunity to work in stunning natural surroundings, we are committed to your personal and professional growth while ensuring a safe and enjoyable environment for both staff and customers alike.
Contact Details:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team
We think you need these skills to ace Instructor - Buxton
Customer Service Skills
Safety Awareness
Interpersonal Skills
Communication Skills
Attention to Detail
Teamwork
Ability to Work Independently
