At a Glance
- Tasks: Coordinate fire safety appointments and ensure engineers are efficiently scheduled.
- Company: Join a dedicated team focused on vital fire safety work.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with a focus on problem-solving and teamwork.
- Why this job: Be the friendly voice that keeps our engineers on track and makes a difference.
- Qualifications: Experience in coordination, strong communication skills, and knowledge of CRM systems.
The predicted salary is between 27000 - 27000 £ per year.
Location: Cobalt 8, 14 Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, NE27 0QJ, United Kingdom
Salary: Up to £27,000 DOE
Hours: 40 hours per week. Monday to Friday 8:30-17:00
Job Purpose
We’re looking for an organised, people-focused Install Co-ordinator to join our team. You’ll be the friendly voice and efficient planner who keeps our engineers in the right place, at the right time – helping ensure vital fire safety work gets done smoothly.
What You’ll Be Doing
- Contacting tenants and housing managers by phone, text, and letter to arrange fire door and fire stopping appointments.
- Updating our CRM with confirmed bookings and clear job notes.
- Passing accurate access details to our operatives out in the field.
- Logging and creating new job calls as they come in.
- Coordinating with housing managers on communal area actions and access.
- Planning efficient daily routes so our engineers make the most of their time.
- Making sure each engineer has a full day’s work scheduled.
What You’ll Bring
- Previous experience working within a similar role would be advantageous.
- Confident handling phone calls, both internal and external.
- Knowledge of CRMS.
Personal Attributes
- Ability to work on own initiative and as part of a team.
- Problem solving skills.
- Organisation and prioritising skills.
- Strong geographical knowledge of UK with a good understanding of logistics, traffic management, and route planning.
Install Coordinator employer: QUINTESSENTIAL BRANDS UK GROUP LTD
At our Newcastle Upon Tyne location, we pride ourselves on fostering a supportive and collaborative work environment where every team member plays a crucial role in ensuring fire safety. As an Install Coordinator, you will benefit from a competitive salary, a structured work schedule, and opportunities for professional growth within a company that values your contributions and invests in your development. Join us to be part of a dedicated team that makes a real difference in the community while enjoying a friendly and dynamic workplace culture.
Contact Details:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Install Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls with tenants and housing managers, get comfortable chatting about your experience and how you can help coordinate effectively. Role-play with a friend if you need to!
✨Tip Number 3
Show off your organisational skills! When you get the chance to meet potential employers, bring examples of how you've successfully managed schedules or logistics in the past. It’ll make you stand out as the perfect Install Coordinator.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to showcase your enthusiasm for the role.
We think you need these skills to ace Install Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Install Coordinator role. Highlight any previous experience in similar positions and showcase your organisational skills and problem-solving abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your people-focused approach and how you can help keep our engineers on track with their schedules.
Show Off Your Communication Skills:Since you'll be contacting tenants and housing managers, it's important to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to mention any relevant experience handling phone calls or managing customer relationships.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at QUINTESSENTIAL BRANDS UK GROUP LTD
✨Know Your Stuff
Before the interview, make sure you understand the role of an Install Coordinator inside out. Familiarise yourself with fire safety regulations and logistics management. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Show Off Your Organisational Skills
Since the job requires strong organisational abilities, prepare examples from your past experiences where you successfully managed schedules or coordinated tasks. Be ready to discuss how you prioritised work and handled unexpected changes.
✨Practice Your Communication
As you'll be the friendly voice on the phone, practice clear and concise communication. Consider doing mock calls with a friend to get comfortable. Highlight your experience in handling calls and coordinating with different stakeholders during the interview.
✨Demonstrate Problem-Solving Prowess
Think of specific instances where you faced challenges in previous roles and how you resolved them. This could involve scheduling conflicts or logistical issues. Being able to articulate your problem-solving process will impress the interviewers.
