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- Tasks: Lead a dedicated team to deliver exceptional home care services and support staff.
- Company: Join a caring organisation focused on making a difference in people's lives.
- Benefits: Instant wage access, career growth opportunities, discounts, and fitness perks.
- Other info: Flexible working environment with opportunities for professional development.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in care and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Step into spring with a role that makes everyday brighter! We are recruiting for experienced individuals to join our Homecare team as a Team Leader to monitor and contribute towards the delivery of care to our Service Users.
Position Summary
Responsible for the safe and effective delivery of home care services, acting as the first point of contact for service users, families, staff, and professionals. The role includes responding to enquiries and incidents, supporting staff, and ensuring high standards of care.
Location
Allied House, Wilton Road, Humberston, DN36 4AW, United Kingdom
Key Responsibilities
- Act as the main point of contact, responding to all enquiries and situations, including emergencies.
- Oversee and ensure effective day-to-day service delivery.
- Support and guide community-based care staff.
- Monitor electronic call systems to ensure care is delivered as planned.
- Manage incoming calls, resolving issues promptly and escalating when necessary.
- Identify and report safeguarding concerns, incidents, and poor practice in line with procedures.
- Provide administrative support and maintain accurate records using IT systems in line with data protection requirements.
- Manage staff absence, coordinate cover, and undertake care visits when required.
- Work flexibly, including covering colleagues during leave or sickness.
- Ensure clear communication and handovers between shifts.
- Maintain professionalism, confidentiality, and treat all individuals with dignity and respect.
- Comply with all policies, procedures, and training requirements, and support own professional development.
- Contribute to a safe, clean working environment.
- Undertake any additional reasonable duties as required.
Benefits
- Stream – Access up to 50% of your earned wages instantly
- Car & Cycle Schemes – Spread MOT/repair costs & save up to £1,000 with Halfords
- Instant Recognition – Win vouchers for going above and beyond
- Career Growth – Funded qualifications & clear progression
- Monthly Lottery – Big cash prizes
- Exclusive Discounts – Retail, supermarkets, holidays & more
- Fitness Perks – Gym discounts & free workouts
- Smart Savings & Loans – Affordable finance options
- Free Parking – Hassle-free parking at work
Qualifications
The successful candidate will be required to undertake an Enhanced DBS check.
Team Leader in Humberston employer: QUINTESSENTIAL BRANDS UK GROUP LTD
Contact Detail:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Humberston
✨Tip Number 1
Network like a pro! Reach out to your connections in the homecare sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to care delivery and team management. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for care! When you get the chance to chat with potential employers, share your experiences and what drives you to make a difference in people's lives. Authenticity goes a long way!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Leader in Humberston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Team Leader role. We want to see how you can contribute to our Homecare team and make a difference for our Service Users!
Showcase Your Communication Skills: As a Team Leader, clear communication is key! Use your application to demonstrate your ability to communicate effectively, whether it’s through examples of past experiences or how you handle enquiries and emergencies.
Highlight Your Leadership Experience: We’re looking for someone who can support and guide our community-based care staff. Share specific instances where you’ve led a team or managed a project, showcasing your leadership style and problem-solving skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with StudySmarter.
How to prepare for a job interview at QUINTESSENTIAL BRANDS UK GROUP LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Leader in home care. Familiarise yourself with the key tasks like responding to enquiries, supporting staff, and ensuring high standards of care. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Team Leader, clear communication is crucial. Prepare examples from your past experiences where you've effectively communicated with service users, families, or staff. Highlight how you handled difficult situations or emergencies, as this will illustrate your ability to manage challenges in a home care setting.
✨Demonstrate Your Leadership Style
Think about your approach to leadership and how it aligns with the values of the company. Be ready to discuss how you support and guide community-based care staff, manage absences, and ensure smooth handovers. Sharing specific instances where you've successfully led a team will make a strong impression.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team dynamics, training opportunities, or how they handle safeguarding concerns. This shows that you're not only interested in the role but also in contributing positively to the team and the service users.