At a Glance
- Tasks: Deliver customer orders safely and professionally while building strong relationships.
- Company: Join Albion Fine Foods, a trusted name in the delivery industry.
- Benefits: Enjoy 30 days holiday, subsidised meals, and mental health support.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Be the face of our company and make a real impact on customer satisfaction.
- Qualifications: Valid UK driving licence and customer service experience preferred.
The predicted salary is between 41167 - 41167 £ per year.
Our delivery drivers are responsible for the safe, timely and professional delivery of customer orders from our Dartford site. As a key operational role within the Transport team, the driver ensures that goods are delivered in accordance with company standards and customer expectations, while maintaining compliance with road safety regulations and internal procedures. This role requires a high level of personal responsibility, reliability, and customer focus. Drivers are expected to build strong relationships with customers, becoming a trusted and consistent point of contact. By managing a dedicated route or cluster of routes, the driver contributes to service continuity, customer satisfaction, and the overall reputation of Albion Fine Foods.
Shifts: 5 days a week, including weekends, 5am start
Salary: £41,167 per annum
Time Off: 30 days holiday + 22 additional days off (or trade them in for extra pay!)
Responsibilities:
- Complete mandatory vehicle checks and report any defects to the Transport management team.
- Keep up to date with and abide by UK Tacho laws.
- Maintain a clean and fuelled vehicle, ready for the following day’s operation.
- Unload customer orders at site, ensuring delivery notes are followed accurately.
- Collect orders from customers and suppliers as required by the Purchasing team.
- Adhere to all road safety regulations and company policies.
- Deliver orders in a polite, professional, and customer-focused manner.
- Build and maintain strong relationships with customers across your route.
- Represent Albion positively and consistently as the trusted face of the business.
Requirements:
- Valid, full UK manual driving licence (essential).
- Valid CPC and TACHO cards (essential).
- Experience in a delivery or driving role is desirable.
- Experience of delivering exceptional customer-service in a customer-facing environment.
- Good geographical knowledge of London and the south east.
- Confident driving in urban and regional areas.
- Excellent communication and teamwork skills.
- Strong time management and attention to detail.
- Reliable, punctual, and customer-focused.
- Physically fit and able to lift up to 25kg.
Benefits:
- A subsidised staff restaurant serving breakfast, lunch and dinner all at a reduced cost.
- Our discounted staff purchase scheme on over 4,000 products.
- Enhanced family friendly policies.
- Cycle to Work and EV Salary Sacrifice Scheme.
- Internal Mental Health First Aiders.
- Employee Assistance Programme (EAP) including external mental health support and retail discounts.
We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued and empowered. We welcome applications from all backgrounds and do not discriminate based on age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. If you require any adjustments during the recruitment process, please let us know.
HGV Multi-Drop Driver — Customer-Focused & Reliable (London / S.E.) employer: QUINTESSENTIAL BRANDS UK GROUP LTD
Albion Fine Foods is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture in London. With competitive salaries, generous time off, and a range of benefits including a subsidised staff restaurant and mental health support, we ensure our HGV Multi-Drop Drivers feel valued and empowered. Join us to build strong customer relationships while enjoying opportunities for personal growth and a commitment to diversity and inclusion.
Contact Details:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HGV Multi-Drop Driver — Customer-Focused & Reliable (London / S.E.)
✨Tip Number 1
Get to know the company! Research Albion Fine Foods and understand their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Personal connections can make a huge difference!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to driving, customer service, and teamwork. Role-play with a friend or family member to build your confidence and ensure you can articulate your skills effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about the role. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace HGV Multi-Drop Driver — Customer-Focused & Reliable (London / S.E.)
Some tips for your application 🫡
Show Your Customer Focus:In your application, make sure to highlight any experience you have in customer service. We want to see how you've built relationships and provided exceptional service in the past, as this is key for us at Albion Fine Foods.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the HGV Multi-Drop Driver role.
Highlight Your Driving Experience:Don’t forget to mention your driving qualifications and any relevant experience. We’re looking for reliable drivers who know their way around London and the South East, so let us know how you fit the bill!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at QUINTESSENTIAL BRANDS UK GROUP LTD
✨Know Your Routes
Familiarise yourself with the geographical area you'll be driving in. Knowing the best routes and potential traffic hotspots can really impress during your interview. It shows that you’re proactive and ready to hit the ground running!
✨Showcase Your Customer Service Skills
Since this role is all about building strong relationships with customers, prepare examples of how you've provided exceptional service in the past. Think of specific situations where you went above and beyond to meet customer needs.
✨Understand the Regulations
Brush up on UK Tacho laws and road safety regulations before your interview. Being knowledgeable about these rules not only demonstrates your commitment to safety but also shows that you take your responsibilities seriously.
✨Be Punctual and Professional
Arrive on time for your interview and dress appropriately. This role requires reliability, so making a good first impression by being punctual and professional will set the right tone for your potential employer.
