At a Glance
- Tasks: Lead global IT operations, ensuring performance, security, and smooth functioning of all systems.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a blend of strategic oversight and hands-on problem-solving.
- Why this job: Make a real impact by overseeing critical IT infrastructure and driving strategic initiatives.
- Qualifications: Proven experience in IT management and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
As the Head of IT, you will be responsible for ensuring the smooth operation, performance, and security of all IT operations globally. This includes managing all aspects of applications and network/infrastructure across a hybrid environment as well as physical IT assets (e.g., machines, printers, Wi‑Fi, networking gear, etc.). While day‑to‑day operations and technical execution are largely outsourced to a Managed Services Provider (MSP), this role is essential for vendor and contract oversight, Tier 1 support coordination, budget ownership, and architecture alignment. This position offers a unique opportunity to operate at both a strategic and operational level, ensuring our enterprise ecosystem remains reliable, secure, and aligned with organizational and regulatory requirements.
Accountability Responsibilities
- Infrastructure Ownership: Oversee the full scope of site IT infrastructure—including servers, networking, Wi‑Fi, printers, workstations, hardware, and cloud connectivity.
- Application Portfolio Management: Own the lifecycle and roadmap for the IFS ERP and Windchill PLM systems, including upgrades, enhancements, and decommissioning decisions.
- Vendor Management: Lead day‑to‑day interaction with the MSP to ensure high‑quality service delivery, adherence to SLAs, and alignment with site‑specific needs.
- Contract Oversight: Manage MSP contracts and ensure compliance with service agreements, renewal schedules, and escalation procedures.
- Tier 1 Support: Serve as the initial point of contact for site‑level support issues, providing hands‑on resolution or escalation as required.
Head of - IT employer: QUINTESSENTIAL BRANDS UK GROUP LTD
As the Head of IT, you will join a forward-thinking company that prioritises innovation and employee development in a dynamic work environment. With a strong emphasis on collaboration and strategic growth, we offer competitive benefits, opportunities for professional advancement, and a culture that values your contributions to our global IT operations. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.
Contact Details:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team
