Fleet Maintenance Controller

• Job Category CUSTOMER OPERATIONS
• Relocation Expense Covered No
• Employee Type Full Time
• Manage Others No

Contact information

• Contact Phone 07971967072

Description

Fleet Maintenance Controller

Type: Permanent, Full-time

Working hours: Monday to Friday, 08.00 – 17.00

Job Function: Plan, schedule and implement vehicle maintenance and compliance events

Reporting to: Senior Fleet Maintenance Controller

Liaise with: Fleet Assets Manager, Depot Manager, Transport, Hire Desk, Customers & Suppliers

Duties & Accountabilities

• Book MOT lane dates, and other scheduled fleet maintenance and compliance events with workshops across the UK
• Liaise with customers for upcoming scheduled fleet maintenance and compliance events considering planned dates, and requirements for continuity on hired assets
• Arrange for temporary or permanent replacement vehicles to cover scheduled fleet maintenance and compliance events, in particular Heavy Goods Vehicles for MOT
• Liaise with workshops to ensure progression through workshop for planned fleet maintenance and compliance events are on schedule, and end dates will be met
• Ensure vehicle downtime is held to agreed time scales
• Liaise with suppliers/workshops to negotiate the best commercial arrangements relating to maintenance costs, considering vehicles on Repair & Maintenance schemes
• Interact closely with internal departments, in particular Workshop, Hire Desk and Transport
• Ensure highest levels of accuracy and detail on all records created within Syrinx
• Ensure accuracy, date, and information regarding stored PDF files for vehicle maintenance and compliance events
• Publish PDF files for vehicle maintenance and compliance events to customer Service Level Agreements
• Always maintain professional and courteous conversational dialogue when speaking with customers on the telephone and when customers visit our premises
• Ensure that the company’s health and safety policy and procedures are adhered to in relation to all depot operations
• Any other ad-hoc duties as required

Requirements

• Excellent written and verbal communication skills
• Organised and keen eye for detail
• Excellent time and task management skills
• Solid knowledge of Microsoft Office TM programs
• At least 2 years’ experience in a similar role
• Excellent planning and organizational skills
• Excellent multitasking and teamwork skill

Job preview

• 25 days holiday plus bank holidays per year
• Birthday off
• Life Insurance (2.5x annual salary)
• Company Referral Scheme (up to £1000 awarded)
• Company Cycle to Work Scheme – we buy the bike and you pay us back saving your NI
• Long Service Award – gifts, hampers, vouchers and more for long service
• Enhanced Company Pension Scheme (up to 5%, and via salary sacrifice where applicable)
• Medicash is our Healthcare Cash Plan (including access to virtual GP, and discounted prices at selected retailers and gyms)
• Learning & Development culture (professional qualifications, access to apprenticeships and more)