At a Glance
- Tasks: Create unforgettable guest experiences in a vibrant food and beverage environment.
- Company: Join the iconic Theatre Royal Drury Lane, a hub of creativity and entertainment.
- Benefits: Earn £13.07 per hour plus tips, with flexible working hours.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Be part of an extraordinary team and make every event memorable.
- Qualifications: Experience in hospitality, strong customer service skills, and a team player attitude.
The predicted salary is between 13.07 - 13.07 £ per hour.
Extraordinary People. Extraordinary Opportunities.
- Show Map
- Location Theatre Royal Drury Lane, WC2B 5JF, United Kingdom
- Description
The role…
Are you dedicated to creating incredible guest experiences?
Do you take pride in delivering the highest possible standards?
At Theatre Royal Drury Lane we are looking for F&BAssistants to provide general support within the food and beverage department, ensuring a smooth and consistent experience for our guests.
This dynamic role involves working across all parts of the Lane destination venues, with responsibilities that are wide and varied, ensuring no two days are the same.
From collaborating closely with our Waiting and Bar Teams in the Grand Saloon and Cecil Beaton Bar to deliver exceptional food and drink service, setting up and servicing meetings and events and handling administrative tasks.
We are seeking a proactive and dynamic profile to join our team. The ideal candidate will be a team player with a strong customer service orientation.
What you will be doing…
Food and Drink Service
- Deliver the highest standards of quality, providing charismatic, warm and engaging service.
- Greet guests and seat them at their tables.
- Take orders, deliver food and drinks, and clear tables in the Cecil Beaton Bar, Grand Saloon, and Terrace.
- Prepare and serve cold drinks and snacks in the bars.
- Provide barista service.
Meetings and Events
- Assist with setting up events rooms with the required furniture and equipment configuration. Liaise with Venue Technicians to ensure the correct AV equipment is in place.
- Work at events, hosting and directing guests, assisting with the service of food and drinks, prepare, serve, and replenish refreshments according to the meeting specifications.
- Monitor ongoing meetings and be available for any additional requests from the hirer.
- Show potential bookers around spaces as required by Venue Management.
Oversight of Venue
- Act as hosts during non-show hours, greeting guests as they arrive at the venue and directing them around the building.
- Monitor and maintain the presentation of the venue, ensuring all public areas are looking their best at all times.
- Work closely with the Tours Team to coordinate and direct guests for the start of tours.
- Facilitate the sales of house merchandise and provide up-to-date stock and sales data to Venue Management.
Health and Safety
- Complete and record compliance checks as required.
- Train in and implement company emergency response plans and procedures, including fire, evacuation, and security situations.
- Train in First Aid at Work as required.
- What we need…
- Previous experience in a similar role within the hospitality or events industry.
- Excellent customer service and communication skills.
- Ability to work effectively in a team and independently.
- Strong organizational skills and attention to detail.
- Flexibility to work evenings, weekends, and holidays as required.
- Confident using EPOS systems.
- First Aid at Work certification is desirable.
- Fixed term contract: September 2026 - January 2027
- Part time: 20 hours per week
- Diversity & Inclusion
At LW Theatres, we pride ourselves on being a family of individuals and actively welcome applicants from all backgrounds – it’s one of our core values and we believe celebrating our differences is key to success.
At the heart of our Company is a culture of inclusion where everyone feels seen and heard and can be themselves at work.
Regardless of your background, all we ask is that you have the skills and experience required and the desire to succeed.
In return, we pledge to ensure that our selection process is both transparent and fair.
We are also open to discussing opportunities to work flexibly.
- This role may close early if a sufficient number of applications are received
- #J-18808-Ljbffr
F&B Assistant (Fixed term contract) employer: QUINTESSENTIAL BRANDS UK GROUP LTD
At QUINTESSENTIAL BRANDS UK GROUP LTD, we pride ourselves on being an exceptional employer, particularly for those passionate about dementia care. Our Green Park Nursing Home in Great Sankey offers a supportive work culture that prioritises employee growth from day one, alongside competitive salaries and comprehensive benefits including pension schemes and discounts. Join us to make a meaningful impact while advancing your career in a nurturing environment.
Contact Details:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant (Fixed term contract)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at QUINTESSENTIAL BRANDS UK GROUP LTD and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace F&B Assistant (Fixed term contract)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at QUINTESSENTIAL BRANDS UK GROUP LTD that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at QUINTESSENTIAL BRANDS UK GROUP LTD.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at QUINTESSENTIAL BRANDS UK GROUP LTD get a sense of who you are beyond your experience!
How to prepare for a job interview at QUINTESSENTIAL BRANDS UK GROUP LTD
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at QUINTESSENTIAL BRANDS UK GROUP LTD and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
