Export Team Leader

• Location MILLFIELD ROAD,Chard, TA20 2GB,United Kingdom
• Employee Type Perm

Numatic International , best known for the Henry and Hetty vacuum cleaners alongside cordless cleaning solutions and customisable janitorial systems, continues to grow and expand. Numatic designs, engineers and manufactures professional, practical and reliable equipment right here in the UK. With sales in over 90 countries worldwide and an exciting pipeline of new products, there has never been a better time to join our team. Based in Chard, Somerset, this role offers the opportunity to work in a beautiful semi-rural location with stunning coastlines less than 20 minutes away, whilst remaining well connected to major towns and cities.

About the Role

We are looking for an Export Dispatch Team Leader to support the Supervisor in the effective day-to-day running of the export dispatch operation. This role combines hands-on operational support with team leadership responsibilities, ensuring resources, processes, and activities are coordinated efficiently to meet departmental targets and business objectives. As a key member of the team, you will help drive safety, quality, productivity, and continuous improvement, while supporting and developing colleagues to achieve high standards of performance. This is a varied role requiring initiative, sound judgement, strong communication skills, and the ability to respond proactively to challenges in a fast-paced warehouse environment.

Requirements

• Support the Supervisor with the organisation of daily operations, ensuring work is effectively allocated and prioritised to maximise productivity.
• Coordinate people, resources, and processes to ensure departmental targets and service levels are achieved.
• Set clear team objectives, delegate tasks, and monitor progress and performance.
• Promote a culture of continuous improvement by identifying and implementing more efficient ways of working.
• Lead by example and consistently uphold company policies and procedures, particularly in relation to Health & Safety, Quality, Security, Environmental standards, and Code of Conduct requirements.
• Identify, resolve, and elevate operational issues where appropriate.
• Carry out root cause analysis to identify problems and support effective corrective actions.
• Collect and maintain accurate operational data and records to support reporting requirements.
• Provide constructive feedback and practical solutions to improve department performance.
• Support induction, probation, training, and development activities within the team.
• Review and recommend updates to Standard Operating Procedures (SOPs) to ensure best practice is maintained.
• Coach, mentor, and support team members to achieve high standards of quality, efficiency, attendance, and conduct.
• Communicate effectively across departments and ensure key information is shared in a timely manner.
• Train employees to the required operational, quality, and performance standards.
• Take ownership of your own development by acting on feedback from managers and peers.
• Build strong working relationships with colleagues and stakeholders across the business.

Job preview

To be successful in this role, you'll be a proactive and organised individual with strong communication skills and a genuine passion for supporting and developing others.

You’ll ideally have:

• Experience working within a warehouse, logistics, manufacturing, or operational team environment.
• Previous team leadership, coaching, or people management experience.
• A good understanding of company policies, procedures, and operational standards.
• Experience using Warehouse Management Systems (WMS) and Oracle, although this is desirable rather than essential.
• FLT experience or a willingness to undertake training.
• Strong problem-solving skills and the ability to make sound decisions.
• The ability to build positive working relationships with colleagues at all levels.
• A flexible approach to working hours to support operational requirements.
• A commitment to safety, quality, and continuous improvement.

Why Join Us?

This is an excellent opportunity for an experienced operative looking to take the next step in their leadership career or for an established Team Leader seeking a new challenge within a supportive and dynamic environment.

Hours: Monday - Thursday 05.45 - 14.30 / Friday 05.45 – 10.45