Duty Manager

Ever wondered who's behind the scenes making sure the shelves are stocked, deliveries land on time, and the wheels (literally) keep turning across the country?

That's us.

And we're looking for our next Duty Manager to lead from the front.

If you thrive on fast-paced days, love solving problems before they become problems, and want to lead a team that actually has your back, keep reading.

We're a trusted name in logistics, known for smart, streamlined supply chains and a transport operation that just works. We invest in great technology, even better people, and a culture where your input genuinely shapes how we operate. This isn't a desk job watching the clock; it's a hands-on, high-impact role at the heart of our Transport Department.

As Duty Manager, you'll be the engine room of our daily transport operation, planning routes, leading drivers, and making sure every delivery hits its mark, safely and on budget.

Responsibilities

• Plan and coordinate routes and schedules that keep efficiency high and costs down
• Lead, brief, and support a team of drivers – you're their first point of contact
• Keep communication flowing between drivers, clients, and internal teams
• Own accurate records: timesheets, driver logs, nights out, expenses
• Coordinate vehicle servicing, PMI, and MOT schedules with the VMU
• Champion compliance and safety, audits, checks, and quick corrective action
• Think on your feet when the unexpected happens
• Run performance reviews, team meetings, and training that actually develops people
• Track KPIs and report on what's working, and fix what isn't

Qualifications

• 2+ years' experience in transport coordination, logistics, or similar
• Sharp organisational and time-management skills
• Confident, clear communication – with drivers, clients, and your team
• Comfort with TMS and GPS tracking software
• A cool head under pressure and a genuine knack for problem‑solving
• Solid knowledge of transport regulations, safety, and hours-of-service rules
• HGV licence – desirable, not essential
• GCSEs (or equivalent) in English and Maths
• Integrity, discretion, and a proactive, can‑do approach

Benefits

• Free on-site parking
• Health and Wellbeing package
• Life Assurance
• 21 days holiday
• Refer-a-friend bonus scheme
• Full uniform provided

Ready to Take the Wheel?

If you're ready to bring energy, leadership, and sharp logistical thinking to a team that values you, we want to hear from you. Apply today and help us keep Britain's supply chains moving, one route at a time.