Care Co-ordinator in Doncaster

Location

• Location Unit 2,M&M Business Park,Doncaster, DN3 1HR,United Kingdom

Contact information

• Contact Phone 01302 846584

Description

As the leaves change, change lives. Join HICA and warm people's hearts this autumn.

• Pay:£14.00 per hour
• Contract:40 hours per week

NEW benefit for 2026! Introducing STREAM, giving you instant access to 50% of the money you’ve earned without waiting for payday!

At HICA, we believe in promoting from within.Our CEO started his career as a Care Worker, andthis month alone, five of our Care Workers have progressed through internal promotions. If you're looking for a role with genuine career development opportunities, we'd love to hear from you.

You’ll receivepaid training, support from ouraward-winning HICA trainersand access to qualifications includingNVQ Levels 1, 2 and 3.

We’re also anot-for-profit organisation, with ourShine Charityhelping us give back to our communities. From the HICA Lottery to our recent£3,000 World Cup prize giveaway, we believe in making a difference.

As a Care Coordinator, you will play a vital role in planning, managing, and delivering exceptional care services.

Your key responsibilities will include:

• Planning, developing, and maintaining person-centred and outcome-based services, ensuring rotas are designed for effective service delivery.
• Monitoring recruitment needs within your geographical area and communicating weekly updates to the Registered Manager.
• Managing services in accordance with relevant legislation, ensuring compliance with internal and external quality standards.
• Developing strong relationships with service users, their families/representatives, and other professionals or agencies involved.
• Producing accurate electronic and written records, including daily reports, aligned with company policies and GDPR requirements.
• Participating in the on-call rota to meet operational demands and personally covering care calls in the event of staff shortages.
• Responding to, and reporting, any concerns or complaints in line with company procedures.
• Preparing management reports and providing relevant information as required.
• Liaising with community organisations and stakeholders to strengthen service delivery.

About You

You’ll ideally have:

• Strong organisational skills.
• A passion for delivering inclusive care, and the ability to build positive relationships.
• Previous experience providing support within a care setting, administering medication, and using equipment.
• Basic IT skills, including proficiency in Microsoft Office packages.
• Excellent written and verbal communication abilities.
• Knowledge of risk assessment, support planning, and a person-centred approach.
• A Level 2/3 Diploma in Care or another relevant qualification, such as a Care Certificate (desirable).

Our service promotes independence and social interaction, working closely with local authorities and community teams. We offer a range of care and support, including respite care, personal care, social visits, help with domestic chores, shopping assistance, and help with finances—all tailored to your unique needs and wishes, helping you remain independent at home. We are proud to be a Veterans Friendly Framework (VFF) accredited organisation and we're committed to the Armed Forces Covenant and its values. We will continue to develop recruitment pathways that attract and support members of the Armed Forces community, and we actively encourage applications from those who have served in the Armed Forces, as well as partners of veterans.

Please note: The company is unable to sponsor the employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

The successful candidate will be required to undertake an Enhanced DBS check.