At a Glance
- Tasks: Troubleshoot and support IT operations at Gatwick Airport, ensuring smooth tech functionality.
- Company: Join ESP Global Services, a leader in customised IT support solutions.
- Benefits: Earn £30,000 per year with access to training and a voucher platform for your interests.
- Other info: Enjoy career growth opportunities and work in a diverse, innovative team.
- Why this job: Kickstart your IT career in a dynamic environment with real impact on global business.
- Qualifications: 3+ years in IT support with knowledge of networking and operating systems.
The predicted salary is between 30000 - 30000 £ per year.
- Location Destinations Place, South Terminal, Gatwick, RH6 0NP, United Kingdom
- Job Category Desktop Support, Service Desk and IT Helpdesk
- Employee Type ESP - Fixed Term Employee
- Contact information
- Contact Name Talent Acquisition Team
- Contact Email jobs@espglobalservices. com
- £30,000 per annum - An initial contract of 30 months with the possibility of renewal
Join our team as an IT Support Engineer and support enterprise IT operations with hands‑on troubleshooting of hardware, software, and network issues.
This is a great opportunity for an early‑career professional to develop your IT career.
If you’re working today as an IT helpdesk, IT support, onsite technical support, desktop support engineer, IT technician or ICT service desk, apply for your great next move.
Your support helps keep global business running and makes a difference every day!
Working on‑site in London Gatwick Airport, rotational shifts 5 days on, 2 days off 7am – 19pm.
Key Responsibilities
- Install, troubleshoot, and repair desktops, laptops, and peripherals.
- Perform some Smart Hands support for networking hardware.
- Troubleshoot within Windows / i OS / Android OS support, software installations, and security updates.
- Manage Active Directory tasks.
- Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi‑Fi).
What will you bring to ESP?
- 3 years+ experience in IT infrastructure support, troubleshooting hardware, software, and operating system issues.
As a Level 1 engineer, you will resolve issues while adhering to hardware warranty and customer security compliance standards
- Familiar with TCP/IP, DNS, DHCP, VPN, and RDP.
- Good command of Windows O/S
- Microsoft Office 365 troubleshooting experience
- Wireless networking knowledge
- Understanding of network protocols, server hardware and configurations
- Experience with Active Directory
- Advantage: Basic knowledge of LAN‑WAN setups and concepts
- Salary: £30,000 gross per year, depending on your technical skills, which will be evaluated through a technical assessment.
- Access to a voucher‑based platform on your interests (travel, wellness, sports and more)
- Continuous training and access to our ESP Learning Platform with pathways to certification.
- Career Growth: Expand your IT skills with hands‑on enterprise experience and exposure to complex technical support scenarios.
- Diverse Team: Work in a global, innovative environment.
- Impactful Role: Keep businesses running smoothly with your IT expertise.
- Wide Exposure: Gain valuable experience across multiple industries and clients to grow your technical and professional toolkit.
Who are we
ESP Global Services is a leading provider of customized IT support solutions to clients across the globe.
From delivering seamless day‑to‑day IT support to managing complex technology projects, we are trusted by global businesses and the aviation industry to meet demanding service levels and security requirements.
Join a team that prioritizes excellence—our ISO 9001 certification reflects our commitment to quality and superior customer service.
ESP Global Services is an equal opportunity employer, and we value collaboration, passion, and drive for development. What about you?
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Desktop Engineer -Gatwick Airport in Crawley employer: QUINTESSENTIAL BRANDS UK GROUP LTD
At QUINTESSENTIAL BRANDS UK GROUP LTD, we pride ourselves on being an exceptional employer, particularly for those passionate about dementia care. Our Green Park Nursing Home in Great Sankey offers a supportive work culture that prioritises employee growth from day one, alongside competitive salaries and comprehensive benefits including pension schemes and discounts. Join us to make a meaningful impact while advancing your career in a nurturing environment.
Contact Details:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Engineer -Gatwick Airport in Crawley
✨Join the IT Consultancy Buzz
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We think you need these skills to ace Desktop Engineer -Gatwick Airport in Crawley
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at QUINTESSENTIAL BRANDS UK GROUP LTD.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at QUINTESSENTIAL BRANDS UK GROUP LTD. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at QUINTESSENTIAL BRANDS UK GROUP LTD
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
