TEAM MEMBER in Birmingham

TEAM MEMBER in Birmingham

Birmingham Full-Time 12 - 12 £ / hour (est.) No working from home possible
Q

At a Glance

  • Tasks: Join our team to serve delicious food and create a fun atmosphere.
  • Company: Shake Shack, a lively burger stand with a community vibe.
  • Benefits: Competitive pay, bonuses, free meals, and flexible hours.
  • Other info: Great opportunities for growth and development in a supportive environment.
  • Why this job: Kickstart your career in hospitality while having fun and making friends.
  • Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.

The predicted salary is between 12 - 12 £ per hour.

Location: Unit 32 & 33 - Grand Central, Birmingham, B2 4PY, United Kingdom

Employee Type: Part Time

We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we 'Stand for Something Good.'

Shake Shack is a modern day 'roadside' burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community‑gathering place unlike any other.

As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Team Member who loves to serve! As a Shack Team Member, you will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay. You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours. Get on the fast track to become a Shack Trainer and Cross Trainer at a pace that YOU have the opportunity to drive!

Qualifications:

  • No previous experience required! Previous hospitality and/or food service experience, a plus
  • Ability to learn quickly in fast‑paced, high volume environment
  • Self‑motivated achiever interested in taking on additional roles and responsibilities
  • Open availability is strongly desired
  • Must be dedicated to excellence and hospitality

Responsibilities:

  • If you have the personality and pace to work as a team member in this fast‑paced environment then working for Shake Shack could be the start of an amazing career in hospitality
  • Motivation to learn and grow in a professional, high volume, team‑oriented environment
  • Must demonstrate reliability to deliver service in a fast, friendly and accurate manner
  • Food preparation, cooking and cleaning – delivering exceptional hospitality to our guests

Our Benefits Include:

  • Competitive hourly pay aligned to age‑based rates:
    • £9.00 per hour for Team Members under 18
    • £11.85 per hour for Team Members aged 18–20
    • £12.71 per hour for Team Members aged 21 and over (National Living Wage)
  • On successful completion of training across four certifications, the hourly rate increases by 50p per hour
  • Bonus scheme
  • Company pension
  • EAP (employee assistance programme)
  • Career development opportunities – we are growing!
  • Free drinks and food on lunch breaks and 30% staff discount on food outside of work
  • Part and full‑time work with flexible hours

TEAM MEMBER in Birmingham employer: QUINTESSENTIAL BRANDS UK GROUP LTD

At Shake Shack, we pride ourselves on creating a vibrant and inclusive work environment where our team members can thrive. Located in the heart of Birmingham, our culture is built on teamwork, community, and a commitment to excellence, offering competitive pay, flexible hours, and ample opportunities for career growth. Join us to enjoy not only delicious food but also a supportive atmosphere that encourages personal development and recognises your contributions.

Q

Contact Details:

QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land TEAM MEMBER in Birmingham

Tip Number 1

Get to know the company culture! Before your interview, check out Shake Shack's vibe online. We want to see that you’re genuinely excited about being part of our team and serving up great food in a fun environment.

Tip Number 2

Practice your people skills! As a Team Member, you'll be interacting with guests all day. So, brush up on your communication and friendliness – we love a positive attitude that shines through!

Tip Number 3

Be ready to show your enthusiasm! When you come in for your chat, let us see your passion for hospitality. Share why you want to work at Shake Shack and how you can contribute to our awesome team.

Tip Number 4

Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining us. Don’t forget to follow up after applying – a little nudge can go a long way!

We think you need these skills to ace TEAM MEMBER in Birmingham

Customer Service
Teamwork
Fast-Paced Learning
Reliability
Food Preparation
Cooking Skills
Attention to Detail

Some tips for your application 🫡

Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for joining our team at Shake Shack.

Tailor Your Application:Make sure to highlight any relevant experience or skills that match what we're looking for. Even if you don't have previous hospitality experience, share any customer service roles or teamwork experiences that showcase your ability to thrive in a fast-paced environment.

Show Your Passion:We love team members who are excited about serving others! In your application, mention why you’re interested in working at Shake Shack and how you embody our philosophy of 'Standing for Something Good.'

Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application right away. We can’t wait to hear from you!

How to prepare for a job interview at QUINTESSENTIAL BRANDS UK GROUP LTD

Know the Shack Vibe

Before your interview, get familiar with Shake Shack's culture and values. They pride themselves on creating a positive work atmosphere and serving delicious food. Show that you understand their commitment to hospitality and community by sharing how you can contribute to that vibe.

Highlight Your Enthusiasm

As a Team Member, enthusiasm is key! Be sure to express your passion for serving others and your eagerness to learn. Share any relevant experiences, even if they’re not directly in hospitality, that demonstrate your positive attitude and willingness to take on new challenges.

Prepare for Fast-Paced Scenarios

Since the role involves working in a fast-paced environment, think of examples from your past where you thrived under pressure. Be ready to discuss how you handle busy situations and maintain a friendly service, as this will show you’re a great fit for the team.

Ask Smart Questions

At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Team Member. This shows your interest in growing within the company and helps you gauge if it’s the right fit for you.